Wrong charges done

[Sandy00]

I have cancelled free try PR on 10th Octeber 2023, I got cancelletion forcefmation on sam day but. Adobe had charged me INR.2394.22 for one month altho I cancelled plan.. Why this dduction happend I want justis.

[Peru Bob · Accepted solution]

See here:
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
and here:
https://helpx.adobe.com/manage-account/using/cancel-subscription.html

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or X (was Twitter):
https://twitter.com/AdobeCare

[Peru Bob]

Moved from the Premiere Pro forum to the Account, Payment, and Plan forum.

[kglad]

you didn't supply important information.  eg, when did your plan/trial begin and was it an annual subscription?

those determine whether you owe a penalty for early cancellation of an annual subscription