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lucaa57182702
Participant
September 12, 2019
Question

wrong mail address Adobe ID

  • September 12, 2019
  • 1 reply
  • 203 views

Hi there, I'm Luca. Yesterday I've subscribe to a 1 year creative cloud pack. When I recieved my key number for activate the pack, I typed my e-mail adress with an error. So my subscription is activate with a inexistant e-mail adress. I don't now how to do it, can you help me ? 

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    1 reply

    Tacafy大尉
    Tacafy大尉
    Legend
    October 12, 2019

    Luca15、こんばんは。
    間違ったメールアドレスでCreative Cloudを認証した場合、サポートに問い合わせて正しいアドレスに置き換えることができるかどうかを確認する必要があります。

     

    https://helpx.adobe.com/support.html

    ***Since Creative Cloud contracted outside the United States needs to contact local support, after opening the link above, select a country / region from [Change region] at the bottom left of the page before making an inquiry.***

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