Yearly subscription cancellation idea

[Eszter36418997pxf5]

Dear Adobe,

I would like to ask a question:

At Photo package order taking I have made a huge error: I have chosen yearly subscription with monthly payment. World is changing and unfortunately my life is changing too… I have thought that I will do some photo retouchings for my hobby but unfortunately I can’t do my hobby for this year at all, I have realized it due to bad news.

Is it possible to change my yearly subscription to monthly? Or delete the full subscription without paying the 50% of full annual price. This is my 1. month.

Thank you in advance.

[Peru Bob]

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies in your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or X (was Twitter):
https://twitter.com/adobecare

[kglad]

there is no monthly photography plan.  ie, you can change plans (without penalty), but you cannot change to a plan that doesn't exist.

also, in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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