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Participant
September 27, 2023
Question

You charge me three times

  • September 27, 2023
  • 1 reply
  • 149 views

I want to protest because you charge me in my credit card three times. One for Adobe acropro subs, two for adobe pdf pack subs Dublin and three for Adobe acropro subs Dublin.

Please check it

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1 reply

kglad
Community Expert
Community Expert
September 27, 2023

@themistoklis32570058ymoy 

 

these are user forums and you need to contact adobe support to discuss billing issues. there are 2 ways to contact adobe; chat and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true