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Zero help for account issues

New Here ,
Dec 17, 2022 Dec 17, 2022

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Round and round with no help for account issues. All the money Adobe is making from these products and zero help for paying customers? Looks like there are enough people with complaints for a class action law suit.

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Account management , Billing

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New Here ,
Dec 17, 2022 Dec 17, 2022

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Round and round with no help for account issues. All the money Adobe is making from these products and zero help for paying customers? Looks like there are enough people with complaints for a class action law suit.

 

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Community Expert ,
Dec 17, 2022 Dec 17, 2022

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This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
.
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
- or Twitter tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Community Expert ,
Dec 17, 2022 Dec 17, 2022

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you are seeking help with what ?

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