Skip to main content
Z
Zuzana27128574x87w
Participant
November 14, 2022
Question

Zrušenie plánu

  • November 14, 2022
  • 1 reply
  • 306 views

Dobrý večer, chcem sa spýtať chcela by som zrušiť svoj ročný plán ale stále mi to ukazuje že žiadny nemám ale pritom mi strháva každý mesiac peniaze ako ho môžem zrušiť. Ďakujem Filipová

 

    This topic has been closed for replies.

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    November 14, 2022

    To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html

    or

    This space is provided by Adobe, but this is not Adobe support
    Sorry, nobody here can help with an account or payment problem
    This is a public forum, you need the link to Adobe support, not other users
    Help Center https://helpx.adobe.com/support.html is a good place to start
    Be sure to remain signed in with your Adobe ID before accessing the link below
    Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
    -you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
    -you MUST also allow 'cookies' in your web browser for the link to work
    This link will go directly to the chat option
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person
    -Meaning type in the word Agent without the quote " " marks
    https://helpx.adobe.com/contact.html?rghtup=autoOpen
    - or by telephone https://helpx.adobe.com/contact/phone.html
    .
    Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
    -click for more information about scammers https://tinyurl.com/10791730

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    November 14, 2022

    if you have trouble using chat per @John T Smith, you can use phone and twitter:

     

    phone - https://helpx.adobe.com/contact/phone.html

    twitter - tweet @AdobeCare

    .p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices