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Zrušenie plánu

New Here ,
Nov 14, 2022 Nov 14, 2022

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Dobrý večer, chcem sa spýtať chcela by som zrušiť svoj ročný plán ale stále mi to ukazuje že žiadny nemám ale pritom mi strháva každý mesiac peniaze ako ho môžem zrušiť. Ďakujem Filipová

A4297FF1-1776-4B3A-A46C-C07CEB81EF47.png

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Community Expert ,
Nov 14, 2022 Nov 14, 2022

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To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html

or

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Community Expert ,
Nov 14, 2022 Nov 14, 2022

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LATEST

if you have trouble using chat per @John T Smith, you can use phone and twitter:

 

phone - https://helpx.adobe.com/contact/phone.html

twitter - tweet @AdobeCare

.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

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