I just found out about the Adobe Account Access App on IOS and Android and i am eager to try it out! However, unfortunately upon starting the app, it simply displays one message saying "Device not supported". However, this is hardly believable because I am using a OnePlus 7 Pro on Android 10 which, according to the help article in the "Frequently asked questions" section, should work perfectly fine. I have also set and I am using Fingerprint biometric authentication.
Could you maybe lay out the device support conditions a bit more detailed so that i may be able to figure out what the issue here is?