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Can’t change billing country

New Here ,
Nov 22, 2020 Nov 22, 2020

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I have a US billing address associated with my Adobe ID that I have used for the last couple of years. I now reside in the UK and am attempting to change to a UK billing address, which is impossible.

 

It says anyone with an active subscription should contact support but it is impossible. The site keeps giving me the run around. Please help.

 

My subscription has expired and I'm attempting to resubscribe with my UK card

Please help

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Community Expert ,
Nov 22, 2020 Nov 22, 2020

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I believe for account, subscription and billing help, you need to use the chat support icon in the bottom right of this page (exact placement depends on your browser window size):

https://helpx.adobe.com/contact.html

 

 

image.png

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New Here ,
Nov 25, 2020 Nov 25, 2020

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yes, experiencing the exact same problem. It keeps sending me to the  same contact page, but it has no support icon.

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