CANCEL

New Here ,
Feb 19, 2021 Feb 19, 2021

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I want to cancel my payment plan because i dont use it often.However , i received a massege that i will be charged an early cancellation fee of 61,95€. REALLY ????   i just want to get rid of this .

Thanks in advance.

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Account management, Billing

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Adobe Community Professional ,
Feb 19, 2021 Feb 19, 2021

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check https://helpx.adobe.com/manage-account/using/cancel-subscription.html


p.s. if you're cancelling an annual plan early, there's a penalty (=1/2 the cost of the remaining months).

if the above link doesn't help you cancel, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (in the lower right)

kglad_0-1613744686949.png

 


in the chat field, type AGENT
be patient, it can take quite a while to reach a human

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Adobe Community Professional ,
Feb 19, 2021 Feb 19, 2021

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>early cancellation fee of 61,95€. REALLY ????

 

Yes, really... When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/legal/subscription-terms.html

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New Here ,
Feb 19, 2021 Feb 19, 2021

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ΕΔΩ ΕΙΝΑΙ ΤΗΣ ΜΙΡΕΛΑΣ ?? ΚΛΕΦΤΕΣ

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Adobe Community Professional ,
Feb 19, 2021 Feb 19, 2021

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i don't understand your message, but if you're trying to cancel a subscription check the first response to your original post.

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