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Participant
December 29, 2019
Question

How long does it take to make the account deletion to complete?

  • December 29, 2019
  • 2 replies
  • 2804 views

I've deleted an adobe free account in order to free up its associated email to use in my other paid adobe account. However, I still can't free up this associated email after half a month. Pls advise.

This topic has been closed for replies.

2 replies

Just Shoot Me
Legend
December 29, 2019

As above I doubt once an email address is used for any type of Adobe account, whether or not you cancle that account, that same email address can be used in some other Adobe account.

 

Personally I have no idea why someone would have 2, modern, current, Adobe accounts using different email addresses and if they found a need for that to then cancel one and try to use that same email address on the other account.

 

Participant
December 31, 2024

i can tell you why someone would have 2 Adobe accounts with different email addresses--because Adobe doesn't allow you to replace an old credit card with a new and active one.  It's called Adobe hell...

kglad
Community Expert
Community Expert
December 31, 2024

@jude_b 

 

do you need help?

Legend
December 29, 2019

I doubt it will ever release the email.