I bought mAdobe Cloud student

New Here ,
Jun 30, 2020 Jun 30, 2020

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I bought my Adobe cloud subscription again this year and when I click on the link to activate it I get a notice my subsctiption has expired and I need to buy it. I already bought it. why is it not registering and what do I have to do to get it activated? It's very frustrating as I have to finish a project and I can't use my programs I just purchased.

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Adobe Community Professional ,
Jun 30, 2020 Jun 30, 2020

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Let me move this to the Account, Payment & Plan forum for you, where you are more likely to receive an answer to your question.

The Community Help forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.

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Most Valuable Participant ,
Jun 30, 2020 Jun 30, 2020

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Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membersh...
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html
This part copied from Nancy_OShea
1. Open CC Desktop App.
2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar (top right image).
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

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