I can not able to change my primary email

New Here ,
Aug 22, 2020 Aug 22, 2020

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Hi I gave the wrong email address when I register so now I cant get code from the wrong email 

 

I try to change my primary email  but an error occurs while performing

this action 

 

I don't know how

 

[edited by mod to remove attached jpg]

TOPICS
Activation, Creative Cloud, Installation, New user

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Most Valuable Participant ,
Aug 22, 2020 Aug 22, 2020

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This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

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LEGEND ,
Aug 22, 2020 Aug 22, 2020

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This forum system is not a direct link to Adobe support.
We are just users like you and can't help with account questions.
You need to contact Adobe directly through the Chat system at the link below.

https://helpx.adobe.com/contact/support.html

Select the chat icon at the bottom right of the page to open a chat session.
Type in AGENT into the chat window to connect directly to a person rather than the AI System.


Best of Luck

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