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HI,
I am unable to purchase Adobe Illustrator software via adobe website, though i have credit card it is saying error.
Hello @harish0101,
Sorry to hear that you are facing trouble. You need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html
click contact us (= cryptic icon in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human
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Hello @harish0101,
Sorry to hear that you are facing trouble. You need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan
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I am not getting any help from the above link aswell
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How do i purchase illustrator software when i have valid credit card. it is saying error during purchase
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using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html
click contact us (= cryptic icon in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human
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@harish0101 wrote:
it is saying error during purchase
Hi @harish0101
What is the error message you are getting when you try to purchase? A screen shot may help, but redact personal information.
"I am not getting any help from the above link as well"
Let us know so we can better assist.
~ Jane