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Lost credentials for Adobe and Lightroom

New Here ,
Jan 05, 2020

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Hello,

I have been an Adobe user for decades. Over the last 10 years, however, I have only used Adobe products provided on my university's computer. Having recently retired, I now wish to use Lightroom, which I first bought during version 1.4, or maybe v.2.

 

I do not have a record of my old Adobe ID nor do I have my old Lightroom serial number.

 

How can I begin to retrieve my credentials and be able to use Lightroom again?

 

Thanks for your assistance.

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Account management, Activation

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Lost credentials for Adobe and Lightroom

New Here ,
Jan 05, 2020

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Hello,

I have been an Adobe user for decades. Over the last 10 years, however, I have only used Adobe products provided on my university's computer. Having recently retired, I now wish to use Lightroom, which I first bought during version 1.4, or maybe v.2.

 

I do not have a record of my old Adobe ID nor do I have my old Lightroom serial number.

 

How can I begin to retrieve my credentials and be able to use Lightroom again?

 

Thanks for your assistance.

Topics

Account management, Activation

Views

32

Likes

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Jan 05, 2020

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Log-in to your account  https://account.adobe.com/products

 

If you don't have your ID and password nobody, not even Adobe, will be able to help

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Adobe Community Professional ,
Jan 05, 2020

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Dont' go down this rabbit hole.  LR 1 and 2 are outdated, unsupported and downloads probably don't exist anymore. Even if you lay your hands on an installer, unless you own a very, very old computer and operating system that's compatible with really old software, this is a fruitless pursuit.   

 

Create a new account and spend $10/month for a Creative Cloud Photography Plan.  Trust me, you'll enjoy your retirement a lot more with modern software that's compatible with modern devices.   And you get free upgrades for as long as you remain a Creative Cloud plan member. 

https://www.adobe.com/creativecloud/photography.html

 

Nancy O'Shea, ACP
Alt-Web.com

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