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Membership Renewal

New Here ,
Jun 14, 2020

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Hello There

 

My membership got auto renewed. I was never made aware that the membership will be auto renew. How do I submit a request for refund?

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Membership Renewal

New Here ,
Jun 14, 2020

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Hello There

 

My membership got auto renewed. I was never made aware that the membership will be auto renew. How do I submit a request for refund?

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Jun 14, 2020 0
Adobe Community Professional ,
Jun 14, 2020

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I moved your post over from the poorly named Community Help forum, which is for getting help using this forum system, to a better forum.

 

This forum system is not a direct link to Adobe support.
We are just users like you and can't help with account questions.
You need to contact Adobe directly through the Chat system at the link below.

https://helpx.adobe.com/contact/support.html

Select the chat icon at the bottom right of the page to open a chat session.
Type in AGENT into the chat window to connect directly to a person rather than the AI System.

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Jun 14, 2020 0
Adobe Community Professional ,
Jun 14, 2020

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Did you read the subscription Terms when you joined? 

https://www.adobe.com/legal/subscription-terms.html

 

Most professionals can't afford to be without the tools of their trade.  As such, your annual plan renews automatically until you cancel it.  To avoid early cancellation fees, wait until your 12th month to cancel.  

 

How to Cancel

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

Nancy O'Shea, ACP
Alt-Web.com

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