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Not able to generate invoices from Billing History section

New Here ,
May 08, 2020

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Currently we are not able to download billing invoices from the Billing History section. It throws an error and shows contact customer service for support.

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Account management, Billing

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Not able to generate invoices from Billing History section

New Here ,
May 08, 2020

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Currently we are not able to download billing invoices from the Billing History section. It throws an error and shows contact customer service for support.

Topics

Account management, Billing

Views

209

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
May 08, 2020

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>shows contact customer service for support

 

This is not customer service

Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

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