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Opening documents from a different computer onto another one

New Here ,
Nov 29, 2019

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Hello, I study graphic design so I've installed the adobe programs on my computer. When I work on the school computers (wich also have the same programs such as InDesign and Illustrator) I save them on the computer as well as on a USB key. My problem is that when I try to open the work I've saved on my key onto my laptop, it won't open... I've tried updating my programs and using a USB that has more storage. It still won't open any of my documents..

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Account management, Activation, Cloud storage web assets, Creative Cloud, Installation, Libraries, New user

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Opening documents from a different computer onto another one

New Here ,
Nov 29, 2019

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Hello, I study graphic design so I've installed the adobe programs on my computer. When I work on the school computers (wich also have the same programs such as InDesign and Illustrator) I save them on the computer as well as on a USB key. My problem is that when I try to open the work I've saved on my key onto my laptop, it won't open... I've tried updating my programs and using a USB that has more storage. It still won't open any of my documents..

Topics

Account management, Activation, Cloud storage web assets, Creative Cloud, Installation, Libraries, New user

Views

182

Likes

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Nov 29, 2019

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Naomi_Coutu, Hello.
The file wo n’t open,
Could you tell me the error message at that time?

  • Your OS and its version:
  • Product and its version:
  • PC specifications (CPU, memory capacity, storage information, etc.):
  • Trouble details: Files edited on other PCs saved on a USB key cannot be opened
  • Error message:

TkfY(ACP),JAPAN

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