Premier Rush seems available in my subscription, but...

Community Beginner ,
Apr 11, 2020 Apr 11, 2020

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It's really annoying.
I didn't ask for anything more than my Acrobat monthly subscription.
Why does my "Creative Cloud" invite me to download and install "Premiere Rush" enhancing the fact that it is "available in my subscription" if it is not?
I've lost 10 minutes to finally understand that's a scammy promotional way to force me to add something else to my (already expansive) Acrobat subscription.
It should be "flagged" as "trial" not as "available".
Totally unuseful the support chat with three different guys that seem to "escalate" this very simple doubt to superior levels etc..
It is simply an unfair way to sell stuff.

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Activation, Billing, Creative Cloud, New user

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correct answers 1 Correct Answer

Adobe Community Professional , Apr 11, 2020 Apr 11, 2020
stefaniacastelli, good evening.I don't disagree with Just Shoot Me, butIf I log in with an Adobe ID that doesn't have a subscription, Xd and Rush will show up as "included in the subscription" applications in the same way. These are available on a limited basis as a trial, but there seems to be a problem with the notation. I think it would be less misunderstood if you said something like "included in the membership".

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LEGEND ,
Apr 11, 2020 Apr 11, 2020

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No one on these forums, and no one at Adobe, can answer that question.

As for the forums wee are users just like you and do not have any insite into what the people at Adobe are thinking.

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Community Beginner ,
Apr 11, 2020 Apr 11, 2020

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Sorry, Just Shoot Me.
After a long and unuseful chat session, with a triple change of interlocutors, and being aware to behave in contrast with any forum or group "netiquette" for the newcomers, I thought that the last resource in my pocket would have been to send out an S.O.S. to the community.
In the end, it's been the right choice (as the reply from Tacafy大尉 demonstrates). 

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Adobe Community Professional ,
Apr 11, 2020 Apr 11, 2020

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stefaniacastelli, good evening.
I don't disagree with Just Shoot Me, but
If I log in with an Adobe ID that doesn't have a subscription, Xd and Rush will show up as "included in the subscription" applications in the same way.

image.png

These are available on a limited basis as a trial, but there seems to be a problem with the notation. I think it would be less misunderstood if you said something like "included in the membership".


TkfY(ACP),JAPAN

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Community Beginner ,
Apr 11, 2020 Apr 11, 2020

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Thank you Tacafy大尉,

sure it would be.

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