Signing out.....signing in...signing out

New Here ,
Apr 22, 2020 Apr 22, 2020

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Hello,

Having a serious issue regarding signing in and out of Creative Cloud. At the moment I have two client accounts, one for Lightroom and one for Acrobat DC. 

I have to sign in and out when using the two programs, and I use'em a lot in parallel, so it's really annoying.

Any solutions out there in solving this? Is Adobe working on a solution?

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Account management, Creative Cloud

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Adobe Community Professional ,
Apr 22, 2020 Apr 22, 2020

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I think you should have contacted the Adobe support to see if they can moved both apps under one accounts.

There's no other way, because you can logged in only with one account at the same time.

 

Sorry, but we're normal users and we can't help with account and/or payment problems.

Please click the link below to contact Adobe staff to help.

 

Be sure to remain signed in with your Adobe ID before accessing the link below.

You have to allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact.html

 

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.

 

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