Hello, I’m a recently graduated animation student, and I need some guidance as I made a mess with the plans.
At the beginning of my degree course, my uni gave me an account. It was an All App plan from Creative Cloud.
But recently, on the 30th September, my license expire. At the time I was just finishing some work that was postponed because of Covid; I didn’t know that I’m eligible for a grace year from that account (there was no mention in the mail), but I wanted to pay for a new All App plan as I needed one anyways.
So I messed up and made a second account with my academic mail, which is still active to this day. Now I’m afraid that as soon as they will deactivate that mail I will no longer access to the services I paid for myself.
Can I change my mail in the second account and keep the plan I paid for? Or am I going to lose the discount if I do?
Thank you and best regards,
I’m currently unemployed still, but I’m using the license to build a stronger portfolio and animate.