upgrade from single product to all apps

New Here ,
Nov 03, 2020

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Hi right now i have 3 individual plan running in adobe.
Photography plan
Adobe XD
Adobe Illustrator
now i want to change it to all apps plan.
but if i cancel these 3 plans adobe will charge me for full year (even remaining months)
so what i need is to replace these 3 plans to one single all apps plan is it possible. 

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1 Correct Answer

Adobe Community Professional , Nov 04, 2020
Manan Joshi Adobe Community Professional , Nov 04, 2020
It's best that you contact support for this. They might wave off the cancellation fees as well. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled and all script blockers are disabled.https://helpx.adobe.com/contact.htmlClick on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammershttps://tinyurl.com/y7cfrr7y...

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Adobe Community Professional ,
Nov 04, 2020

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It's best that you contact support for this. They might wave off the cancellation fees as well. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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LEGEND ,
Nov 04, 2020

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I moved your post to a better forum, Account, Payment & Plan.

 

As Above you need to Contact Adobe directly. IMHO you are in a Pickle with 3 individual plans. Did you use the same exact Adobe ID for all of them?

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