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lfmz
Known Participant
January 20, 2021
Question

Where is my invoice?

  • January 20, 2021
  • 1 reply
  • 373 views

I canceled my adobe account and I was charged 50% of the remaining contract. However, but I did not receive the invoice.

I tried to access the Admin Console, but I don't have access anymore and all payment history is gone.

Do you think this is correct? This is absurd.

I am waiting for my invoice to authorize the payment.

This topic has been closed for replies.

1 reply

John T Smith
Community Expert
Community Expert
January 20, 2021
lfmz
lfmzAuthor
Known Participant
January 21, 2021

@John T Smith 

I don't have acces for old plan.
In my account i see only free plans in my personal account.

The enterprise account was finished and i can not acces the old orders or my invoices.