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I need to re-install acrobat 7 professional and I am aware that the activation servers are no longer operational. So, I contacted support through the chat and after being sent round in circles multiple time they have told me to post here and mention the chat and that support will be in touch with me and help me.
So please, let me know how to get acrobat 7 professional activated. At this point I am happy to skype so that you can see me holding the cd and jewel case with the serial number on!!!
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Whereas the information provided by keith gladstien is correct vis-à-vis availability, compatibility, and security of Acrobat 7 as well as issues associated with using Skype with someone to get a solution, the fact is that if you indeed have a valid license for Acrobat Pro 7 and your operating system is Windows XP 32-bit or earlier, your license is still valid and Adobe can and in fact is legally obligated to get you an updated installer and serial number to install the software.
Unfortunately, the “chat” agents you were working with should never, repeat never, repeat yet again never have advised you to post in these forums for activation support. That support is not provided on what is essentially a community of Adobe end-users, albeit some expert end-users. Go back to support and immediately ask to be put into contact with a supervisor or manager until you get someone who knows how to get you the installer and serial number.
And again, don't correspond with anyone who claims to be from Adobe Support with anything other than a real adobe.com e-mail address who will Skype with you. They are total scamsters.
- Dov
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don't skype with anyone pretending to represent adobe. it's a scam and they'll try to get you to reveal your adobe password.
1. enterprise acrobat 7 is no longer available
2. non-enterprise acrobat 7 is not usuable
3. acrobat 7 is not compatible with any newer os'es
4. acrobat 7 is insecure.
bottomline: you can no longer rig/hack your version of acrobat to work.
purchase or subscribe to a working version, Plans and pricing | Adobe Acrobat DC or Adobe products: desktop, web, and mobile applications | Adobe
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Whereas the information provided by keith gladstien is correct vis-à-vis availability, compatibility, and security of Acrobat 7 as well as issues associated with using Skype with someone to get a solution, the fact is that if you indeed have a valid license for Acrobat Pro 7 and your operating system is Windows XP 32-bit or earlier, your license is still valid and Adobe can and in fact is legally obligated to get you an updated installer and serial number to install the software.
Unfortunately, the “chat” agents you were working with should never, repeat never, repeat yet again never have advised you to post in these forums for activation support. That support is not provided on what is essentially a community of Adobe end-users, albeit some expert end-users. Go back to support and immediately ask to be put into contact with a supervisor or manager until you get someone who knows how to get you the installer and serial number.
And again, don't correspond with anyone who claims to be from Adobe Support with anything other than a real adobe.com e-mail address who will Skype with you. They are total scamsters.
- Dov
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