I am trying to use bates numbering to add information to every page of a document, except the first. I go throught the process, entering the output information. Then, I click 'Ok.' Normally, it takes you to a form to put what you want to add, where you want to add it, etc. For some reason, Acrobat is saying "Scanning for Headers and Footers" and then does nothing. I can't 'X' out of the message. I can hit 'close' on the edit PDF menu and even reopen the bates number menu, but the 'Scanning for Headers and Footers' message stays and prevents me from actually using the feature.
macOS v. 11.4
Acrobat Compatibilie: Works on this computer
Acrobat v. 21.0
Edit and convert PDFs, General troubleshooting, PDF forms
Hope you are doing well and sorry for the trouble.
Is this a behavior with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer locally and then try to add bates number and check.
What is the version of the Adobe Acrobat DC you are using? To check the version of the application go to Help > About Acrobat and make sure you have the latest version 21.05.20058 installed go to Help > Check for updates and reboot the computer once.