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Acrobat: I don't want any AI in my Adobe Apps. Can AI be turned off?

Explorer ,
Feb 15, 2024 Feb 15, 2024

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I don't want any AI in my Adobe Apps. Can AI be turned off?
In addition, my Acrboat says to update it, but CreativeCloud says it is up-to-date. I click Restart and it crashes.

ACrobat_update_No_UpdatesAvailable.png

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Modern Acrobat , PDF , Standards and accessibility

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correct answers 1 Correct answer

Adobe Employee , Feb 23, 2024 Feb 23, 2024

Hi @thomasb14279947 and @Raz Naz 

 

Thanks for reaching out. 

 

The Acrobat's generative AI features are currently in beta, and the AI Assistant and Generative summary are available for testing and feedback.

 

To turn off the feature, navigate to Acrobat's Preferences > Generative AI from Menu in Windows and Acrobat in Mac. 
To turn off the generative AI features, deselect Enable generative AI features in Acrobat, then select OK. Restart the application.

 

AnandSri_1-1708688271718.png

 

If you are on a Mac machine, and the

...

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Explorer ,
Feb 22, 2024 Feb 22, 2024

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Same here. Any AI functionality should be an explicitly opt-in feature, which requires manual installation and not just a 'switch' that automatically turns itself back on per update.

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New Here ,
May 12, 2024 May 12, 2024

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agreed, people at adobe who chose to be part of this should consider being better humans instead of corpo shills.

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Adobe Employee ,
Feb 23, 2024 Feb 23, 2024

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Hi @thomasb14279947 and @Raz Naz 

 

Thanks for reaching out. 

 

The Acrobat's generative AI features are currently in beta, and the AI Assistant and Generative summary are available for testing and feedback.

 

To turn off the feature, navigate to Acrobat's Preferences > Generative AI from Menu in Windows and Acrobat in Mac. 
To turn off the generative AI features, deselect Enable generative AI features in Acrobat, then select OK. Restart the application.

 

AnandSri_1-1708688271718.png

 

If you are on a Mac machine, and the app is crashing, please try this Preferences settings and let us know if that works for you: 

Navigate to the Preferences(Cmd+K)>General>Select "Show home screen when all documents are closed" Click OK, relaunch the app and check.

 

To learn more about the Generative AI feature, see this article. I hope this helps.

 

Thanks,

Anand Sri.

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Explorer ,
Feb 23, 2024 Feb 23, 2024

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Hi Anand Sri,

 

Thank you for trying to help. The point was not to temporarily disable a beta feature. I had already disabled the AI beta features via the same togglebox in preferences you mentioned, before I even commented.

 

I do not want a feature installed and ready lurking in the background with only a simple toggle in settings that keeps it from activating and violating my privacy forever. I want to install features I want to use and not have features I do not want to use hogging my resources or threatening to switch itself on remotely at Adobe's whim with a pushed update.

 

Kind regards

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Community Expert ,
Mar 11, 2024 Mar 11, 2024

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quote

I do not want a feature installed and ready lurking in the background with only a simple toggle in settings that keeps it from activating and violating my privacy forever. I want to install features I want to use and not have features I do not want to use hogging my resources or threatening to switch itself on remotely at Adobe's whim with a pushed update.

 

By @Raz Naz

There is nothing to install. It's basically only a switch. Setting it on will communicate with the AI system located on Adobe's computers. 

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Apr 30, 2024 Apr 30, 2024

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I agree with everyone who is saying that we do not want to opt out; it should be the default. Opt in should be the option. And my version does not have a Generative AI option to either opt out of or into. Adobe is getting as bad as Microsoft: they force their features on you and then give bad instructions on how to delete or disable them. Fortunately, I don't have to use Adobe any longer; most text programs both read and write it. Using Adobe is merely a convience. Things like this make the pain not worth the gain.

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New Here ,
Feb 26, 2024 Feb 26, 2024

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I've already disabled it. I don't want it on my screen at all. I've accidentally clicked it several times. I want it gone.

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Explorer ,
Mar 04, 2024 Mar 04, 2024

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This setting doesn't work. It's allready turned off and the feature is still there.

 

Please fix this.

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Adobe Employee ,
Mar 05, 2024 Mar 05, 2024

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Hi @Adam35706546pnyf & @tony_72000 

 

I hope you are doing well, and thanks for reaching out. 

 

Please see the article to turn off the feature through the registry on the new/modern Acrobat: 

https://helpx.adobe.com/acrobat/using/disable-generative-ai.html

Acrobat Enterprise Toolkit (ETK) preference reference. The option is only available for Acrobat desktop.

 

I hope this helps.

 

~Anand Sri.

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Explorer ,
Mar 11, 2024 Mar 11, 2024

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Yeah that doesn't work. I've got it disabled there and every time I open a document I still get a stupid AI Assistant dialog box in the top right corner. And to make matters worse it keeps you from doing anything with the document. Can't even page through a file with the arrow keys because that dialog box stays active for so long and makes the app think I'm interacting with it.

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Community Expert ,
Mar 11, 2024 Mar 11, 2024

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I have the AI enabled and I do not get this dialogue box.

ABAMBO | Hard- and Software Engineer | Photographer

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Explorer ,
Mar 12, 2024 Mar 12, 2024

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Yeah I have it deactivated and this what I get. It's annoying and unnecessary.

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New Here ,
Mar 14, 2024 Mar 14, 2024

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In this thread Re: remove AI assistant button - Adobe Community - 14436115

you can revert to old interface in acrobat to get rid of ai

  • On Macs, go to the View menu and select Disable New Acrobat. (I'm not on Mac, so I cannot test).
  • On Windows, to the hamburger menu in the upper left corner (where the old File menu used to be) and select Disable New Acrobat, it's about 2/3 down the menu (this worked for me).

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Explorer ,
Mar 14, 2024 Mar 14, 2024

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Perfect this worked. No more AI dialog box interfering with my workflow. Thanks!

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New Here ,
Apr 29, 2024 Apr 29, 2024

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Oh THANK GOD for you! It worked!

A little baffling that the Adobe support team couldn't provide this answer. LOL Perhaps they really want us to use the New Adobe. <eyeroll>

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New Here ,
May 02, 2024 May 02, 2024

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This. 100% I didn't have the Generative AI option either, so Disable New Acrobat works perfectly!

Thank you

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New Here ,
May 16, 2024 May 16, 2024

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I was looking for this too. Thank you!!!

 

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New Here ,
May 16, 2024 May 16, 2024

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LATEST

This suggestion does NOT work. Get rid of it please!!!!

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Community Beginner ,
Mar 16, 2024 Mar 16, 2024

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I have followed the instructions, but I can't get rid of the AI in Acrobat. I tried truning it off in preferences, but, according to the checkbox, it wasn't enabled. Still, I tried enabling it, returning to a document, and disabling it. That didn't help. I really don't like having a button that keeps emiting pop-ups inviting me to use it cluttering the screen and distractingh me from my work. 

 

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Community Beginner ,
May 08, 2024 May 08, 2024

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Same complaint here - I want to completely remove all aspects of AI from all of my Adobe products and would be willing to pay a premium for a simpler version that doesn't have all of the AI non-sense that is currently being forced on users.

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Explorer ,
May 08, 2024 May 08, 2024

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Well stated Steven37260660gq44

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Explorer ,
May 09, 2024 May 09, 2024

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Why would you want to pay more for getting less? Or rather, why would we need to pay more just to keep using the same AI-free product that we've always enjoyed? 

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Community Beginner ,
May 12, 2024 May 12, 2024

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Users currently have the option of switching between the old UI (that is free of all the AI garbage) and the new UI which is AI overload. Like all tech companies, Adobe will eventually remove this feature and the old UI will be a thing of the past. I will be willing to pay a premium for continued access to the old UI that doesn't have AI. The AI features are useless to me and I am tired of being prompted to use an AI feature I don't need with every keystroke. If Adobe doesn't provide an AI-FREE product, I will stop using them.

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Community Beginner ,
May 12, 2024 May 12, 2024

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One other note - the whole point of my post is, I want "less" and would gladly pay for, "less" because all of the AI non-sense is useless to me. I don't need AI, "insights" when reading a document, I don't need unusable AI generated photos that are missing facial features - I tried an AI generated photo of a bike - it was missing a side of the front fork and the rear wheel had no spokes - a 4th grader could have drawn a better picture of a bike. That is why I would gladly pay for, "less."

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