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Nikolaos.
Inspiring
July 20, 2023
Question

Acrobat Reader error message on Dynamic Forms with LiveCycle Designer ES4

  • July 20, 2023
  • 1 reply
  • 632 views

Applied the fix described (Steps) below in Acrobat Reader (2023.003.20244 64-bit). It works and can see dynamic forms. But if I turn off the computer and turn it on again after a short time, I can no longer see any dynamic forms. I've gone through all the updates, reset and reset registry settings, turned off antivirus, uninstalled and reinstalled Acrobat Reader, but it keeps repeating that after restarting the computer, no dynamic forms open again. What can I do to solve this error.

 

Following steps.

  1. Make sure Acrobat/Reader is closed.
  2. Go to the computer registry and navigate to Computer\HKEY_CURRENT_USER\SOFTWARE\Adobe\Adobe Acrobat\DC\IPM
  3. The registration "b4304509" should be set to 0.

To change, double-click and set it to "0".

  1. Navigate to the paths mentioned below and create a new registry.

Path (Reader): HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Adobe\Acrobat Reader\DC\FeatureState (Create the FeatureState key if it doesn't exist)

Path (Acrobat): HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Adobe\Adobe Acrobat\DC\FeatureState (Create the FeatureState key if it does not exist)

Key Name: 4304509

Enter: REG_DWORD

value: 0

 

This topic has been closed for replies.

1 reply

S_S
Community Manager
Community Manager
July 31, 2023

Hi @Nikolaos.,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader.

 

You might want to check how to work with Dynamic Forms here: PDF won’t display. Please wait 

 

Also, setting the permissions to the registry value as read-only should work. More details here: Solved: Re: Need more information about some of the regist

 

Hope this helps.

 

-Souvik