Acrobat speichern unter geht nicht mehr

Forum|Forum|6 years ago
December 5, 2019
3 replies
2476 views

Seit einiger Zeit kann ich aus Acrobat Pro DC Version 2019 (Mac version) keine Dokumente mehr mit "Speichern unter" sichern. Es erscheint lediglich ein weißes Fenster.

plist unter BENUTZER/Library/Preferences/com.adobe.Acrobat.Pro.plist habe ich schön gelöscht, ohne Erfolg.

Danach Acrobat deinstalliert und nochmal neu installiert, gleiches Problem.

OSX 10.14.6

Creative Cloud

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Correct answer Bernd Alheit

In the preferences disable the entry "Show online storage when saving files".

Bernd Alheit

Correct answer

Community Expert

In the preferences disable the entry "Show online storage when saving files".

holger.volzAuthor

Inspiring

Yes, that's it! Thanks a lot!

Luke Jennings

Inspiring

Try installing the latest optional Acrobat update:

https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousoct2019qfe3.html#dccontinuousocttwentynineteenqfethree

When you save-as PDF, are you saying the PDF is blank, or no PDF is created?

As a temporary work-around, you can, of course, duplicate and re-name the closed PDF. (select closed file, command+ click- duplicate)

holger.volzAuthor

Inspiring

The latest Update is already installed.

No pdf is created, I only get a blank "save as" window

https://www.dropbox.com/s/och1emhsmbh3yto/Bildschirmfoto%202019-12-09%20um%2009.06.30.png?dl=0

Yes, duplicating the pdf and rename it before opening the pdf ist a work-around, but not the best.

A

Anonymous

Moving to the Acrobat forum from Get Started

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