Acrobat Standard in Personal Profile can not request e-signatures after leaving an organization

Question

I am experiencing the same problem again as mentioned in post 14705237. I am member of an organization that often makes changes causing my personal profile to get corrupted in some way. Again, I had to leave the organization which causes my Adobe Acrobat Standard to no longer send e-signatures.

So my request for help consists of 2 parts:

1. Please fix my Acrobat Standard so I can request e-signatures again. I have many agreements waiting for signatures.

2. Please fix this bug that causes this problem to occur in the first place. Leaving an organization should not corrupt my Acrobat Standard license which belong to my personal profile.

Thanks.

Meenakshi_Negi · Accepted Answer

Hi RPaardekam,

Thank you for reaching out.

Please refer to the following thread for further information: https://community.adobe.com/t5/acrobat-discussions/not-able-to-request-e-signatures-any-longer-acrobat-standard/td-p/14692938.

Thanks,

Meenakshi

RPaardekam · Answer

Hi @Meenakshi Negi or other Adobe support staff... Can you assist please? My initial post is now almost one week old and I still can not get any agreements signed. I really need help. Thanks.

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