ACROBAT XI PRO SHUTTING DOWN

Report · Jan 10, 2020

Hi anyone.

Have started having issues with Acrobat XI Pro version just shutting down after about 5 seconds.

Have unistalled and re-installed and same is happening. This wasn't happeniong pre new year and worked fine until Dec 2019.

Anyone able to advise what is going on and how to fix it?

Thanks

Dean

Report · Jul 07, 2020

These are the steps I used for Windows 10 Pro. If you have a different operating system, your steps could look slightly different but hopefully, it will still be helpful to you.

Click the search icon next to the Windows icon and type “Firewall” to find your firewall settings

You should get a list that looks something like this
Click Windows Defender Firewall. You should now see something like this
Click Advanced Settings
Click Inbound Rules
Click “New Rule”
Click Program, then Next
Click “This program path” and type the path or browse to where Acrobat.exe is located.

** Most likely here: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat
Click Next
Click “Block the connection”, click Next
Click Next again
Name the Rule, click Finish.
Go back to step #4 and click “Outbound Rule”
Repeat steps 5-10 to create the outbound rule

Good Luck, I hope it works for you.

View solution in original post

Report · Sep 17, 2021

CORRECT SOLUTION:

1. Install official Microsoft Compatibility Administrator found here: https://docs.microsoft.com/en-us/windows-hardware/get-started/adk-install#adkwin10

2. start "Compatibility Administrator (64-bit).exe" in C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Windows Kits\Windows ADK\Application Compatibility Toolkit\Developer and Tester Tools\

3. expand "System Database" > expand "Applications" > find and click "adobe creative suit 6" > on the right window "right" click pdapp.exe "Disable Entry"

4. Run Acrobat XI Pro, now insted of crashing it will show a "new" adobe activation agreement (this is what was crashing the acrobat x pro), you can now accept it and Acrobat XI Pro runs with 0 issues in 2021. (no need for any compatibly modes).

View solution in original post

Report · May 30, 2022

Doesn't seem to have worked for me.
Still getting the constant shutdowns 😞

********************************************

*Please do a good deed today in memory of Gedaliah Yirachmiel ben Michel
OBM (my father)*
Before his bar mitzvah my father a”h (and my son's namesake) was learning
to lain parshios tazria-metzora, very difficult parshios. Someone saw him
learning in shul and asked my grandfather a”h, “how could you make your son
learn such difficult parshios? It’s too hard for a boy who’s learning for
his bar mitzvah!” As my father related, it was one of the few times he saw his
father get very angry as he told the man,

*“Don’t you put limits on what my son can do!”*
*https://www.njfriendshipwalk.com/Gedaliah
<>*