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Add text box text invisible

New Here ,
Apr 06, 2020 Apr 06, 2020

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I am in Adobe Acrobat DC, am working on a PC and am in Windows10 Pro. I am filling out a PDF form and when I Edit the form to create a text box with the text box tool so that I fill in the form, and try to type in the box, I can see the cursor moving along as if I am typing but I cannot see any text. The ink color is showing black, I've changed fonts, font sizes, I've done an Adobe Troubleshoot, repair, loaded and unloaded, save and resaved and nothing works.  This was working Friday and now on Monday it's not working.

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Edit and convert PDFs

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Community Expert ,
Feb 15, 2022 Feb 15, 2022

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Does you add form text fields?

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New Here ,
Mar 09, 2022 Mar 09, 2022

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Hi I too am suddenly having the invisible text problem. Mac OSX , Acrobat Pro 2020. I need to do comments on PDF documents. The text tool or text box tool both appear to be typing normally while active, but as soon as they are deslected the letters become invisible. 

This is happening on all documents. 

 

I have attached two images showing the X selected and not selected. If I hover over the text box it has blue selection handles, but I am unable to show that since they dissapear when I cactivate the screen shot. 

 

Screen Shot 2022-03-09 at 9.37.35 AM.png

Screen Shot 2022-03-09 at 9.38.00 AM.png

 

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New Here ,
Jul 10, 2022 Jul 10, 2022

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I was having the same issue, but only on a certain portion of a document. Mine started as A Word document. I exported to pdf to fill in fields but I would get the invisible typing box on part of the document.

I then opened the document from Acrobat rather than exporting from Word. After Acrobat converted the file, the text boxes worked just fine.
I hope this helps someone.

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New Here ,
May 25, 2023 May 25, 2023

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I printed my document (already a PDF) to PDF and saved it a a slightly different name. I was then able to modify existing text, add new text, and delete new text boxes that I wasn't able to do before. Annoying, but a work around.

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New Here ,
Sep 18, 2023 Sep 18, 2023

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Same issue here.  Within Reader, the tool items were on the left instead of the right, there was no "Fill & Sign" option, just a text box icon.  Using it, I could add signatures, or initials.  Checkboxes and x's did not show up, nor did filling in information that I typed onto the form.  The text is invisible.  It shows me recent things I've typed in a little drop-down.

 

Remove Adobe Reader.  Reinstall from scratch from the website.  The toolbar items are back on the right, Fill&Sign is back, and the text shows up.

 

Seems to be a function of disruptive, pointless updating. Just so you know, no the changes to the interface are not creative, or interesting, or useful or helpful in any way.  They're just disruptive, for no reason, to the vast majority of users.

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New Here ,
Oct 06, 2023 Oct 06, 2023

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Same issue!

 

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Adobe Employee ,
Oct 13, 2023 Oct 13, 2023

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Hi there

 

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check also make sure the ink color is not set to white.

 

A small video recording of the step and the issue would be very helpful.

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 23.06.20320  installed. Go to Help > Check for updates and reboot the computer once.

Also try to repair the installation from the help menu (Win Only) and see if that works.

Please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-defau...

You may also try to create a new test user profile with full admin rights in Win or enable the root account in MAC and try using the application there and check.

 

~Amal

 

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New Here ,
Oct 20, 2023 Oct 20, 2023

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Hi,  I am having this problem:

Amy330604763ojt_0-1697816007038.png

Any ideas?

 

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Adobe Employee ,
Oct 26, 2023 Oct 26, 2023

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Hi there

 

What happens once you try the troubleshooting steps shared above?

 

Let us know how it goes.

 

~Amal

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