Participant

Answered

Adobe acrobat pro dc - All pdfs appear with a yellow background

Forum|Forum|4 years ago
September 17, 2021
20 replies
85300 views

Good morning

Its not a functional problem but an aesthetic one.

A big one.

I must have done something because since yesterday, all the pdfs in my computer appear with a yellow (instead of white) background.

They print fine, when I send them to others they open them and look fine....however in my PC the pdfs have a yellow background

What can I do?

How to

Correct answer divyap69359112

Hi,

If you are using dual displays, please try the below steps

From Windows Control Panel open Color Managment.
Select the affected display (if you have multiple affected displays you will need to repeat the following steps for each one).
Check the box "Use my settings for this device"
Select any existing profiles associated with this device and Remove them.
Click Add and choose the ICC Profile called sRGB IEC61966-2.1.
Click OK and then Close.

Now try to open the PDF

D

divyap69359112Correct answer

Adobe Employee

Hi,

If you are using dual displays, please try the below steps

From Windows Control Panel open Color Managment.
Select the affected display (if you have multiple affected displays you will need to repeat the following steps for each one).
Check the box "Use my settings for this device"
Select any existing profiles associated with this device and Remove them.
Click Add and choose the ICC Profile called sRGB IEC61966-2.1.
Click OK and then Close.

Now try to open the PDF

T

that1byrum

Participant

This worked for me! Finally! --Thank you!

B

BlaqueRshn

Participant

In my best Elvis voice!

"Thank You, Thank you very much!!!"

alesaa75024144

Participant

Thank you so much for your response to that issue...it worked

G

Greg329951351qlj

Participant

I not sure if this is helpful, but I recall some years ago that Adobe Reader had an option for reducing eye strain by making document backgrounds non-white. At that time, I turned on this option and this yellowish "feature" has been there ever since. I can no longer find this option anywhere in the preferences so I can't turn it off. I'm hoping this information can provide some insight to Adobe to repair this issue.

F

Flavia26702652yqjm

Participating Frequently

Hi,

did you manage to solve this problem? Can you please tell me how?

chazbah

Participating Frequently

I work on a Mac. Here's what I did: 1) Update to latest OS; 2) Delete Acrobat and re-install.

A

Alex5E3E

Participating Frequently

This isn't just a Windows problem, as it's doing similar things with my Mac. I've tried several different paths to my printer, and some worked, but others didn't. When I export my file from Adobe inDesign, to a PDF, then drag it onto my Xerox Fiery, any graphic items, (whatever colour they are) print with the same colour fog as the graphic, ie. if it's a green logo, it prints a green transparent square in the background of the logo. I tried opening the PDF in Preview (Mac) and discovered that, when the image is saved as a PDF from there, it looked ok in the preview, but when I opened the same file in the Fiery, all text was scrambled. I then, instead of exporting (or saving) as a PDF, I chose PRINT, then in the print dialogue, I chose 'SAVE AS PDF'. Inside there, I found a dropdown box, which gave the option of saving it as an ADOBE PDF, and again another option to save as HIGH QUALITY PRINT (haven't tried any of the other 11 options yet). This solved both the scrambled text and the coloured ghosting. Just to confuse the issue even further.

S

SharonLeeSmith

Participant

This issue is still happening. Has Adobe put out an update to fix this bug yet?? Why am I paying a monthly fee for a program that doesn't work?! The "work around" only works on some documents, not all. Both the screen and the printout has a yellow-tinted background. TONS of wasted yellow ink. Let's go Adobe!!! Fix this issue!!

D

DrSunnyD

Participant

I agree. Randomly making them yellow makes no sense! WTH!

chazbah

Participating Frequently

"Use Windows color scheme" is not an option on MacBook Pro computer

S

Scientist_d

Participant

After weeks of trying different color profiles, finally I managed to get rid of this issue on Windows 11. My solution is:

1) Remove all secondary monitors color profiles from the system (Control Panel->Color Management->All Profiles, select your external monitors color profiles and remove them)

2) Revert all color settings at Devices tab to default (untick Use my settings checkbox)

3) At Advanced tab:

Device profile -> sRGB

Viewing conditions profile -> WCS profile for ICC viewing conditions

Default rendering intent -> Absolute Colorimetric

All the rest selections -> Proofing and line art

4) Restart computer

5) Open Adobe Acrobat DC and revert back settings at the Accessibility tab to normal (untick ReplaceDocument Colors)

6) Go to Color Mangement tab and change Settings -> Monitor Color, RGB -> Monitor RGB - sRGB

Dave__M

Community Expert

I'd still like to have people use great and important software titles without spending weeks trying to circumvent a bug! This is just crazy!

Dave

imjack2

Inspiring

Using Acrobat Reader DC Version 2021.007.20099 I found the correct settings (Replace Document Colors - Use Windows Color Scheme) navigating to: Edit > Preference > Accessibility.
This setting is not available when you open the Accessibility in the Edit Submenu.

P

print21812887iquo

Participant

I want to print my document with adobe reader, this yellow error is cost me. what you thing (and it should be) white background when you print it, sometimes the background become yellow. But if use other program or the web one, it have white background and print correctly all the time.

I suspect, this error because of the color or black and white switch.

because when i use black and white, i print fine without any background at all altough the preview windows show the yellow background thing that should be white.

But if i print with colour in adobe, this yellow thing happen. in preview it show white background but when print....

TADA.... there is yellow background in my paper.

weird right. Not only it happen in my screen, (the page is white with yellow background and if i use that preference -> change color it correct the problem) but it happen when i print the file too (and that fix make it worse because i don't know what adobe will do with the background when i print it)

and maybe i know a little bit about this yellow thing. what thing get a yellow background is image. (altough likely file downloaded as pdf from mobile and transfer to pc adobe look at it it as full image page). when convert from word the sentence is fine without yello dude, but image in file is get the yellow treatment. If i transfer file scan with camscanner, adobe think it as image and give the yellow treatment too. the conclusion is, when i want to print file in adobe, i need to switch between the black and whit or not to see the background thing. if i forget it's a gambling whether there is a yellow background or not

please fix it, the old one (around early 2021) is fine when print

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