Adobe Acrobat "An Internal Error Occured"

Report · May 29, 2023

Hi, I've ben using acrobat over the last couple of months. Never had a problem.
Since yesterday I had a popup message "An Internal Error Occured" not once, not twice but like ten times in a row haha. It already pops up when im hovering over tabs from acrobat itself(File, Edit, View etc. etc.).
Its really annoying because it came out of nowhere. Ten minutes before the error I was just doing my thing on acrobat.
I tried the appdata(local, locallow, roaming) fix from others on the forum, with no succes. There are no more accounts than my 3 main(system, me, administrator).

I deleted all my adobe programs, including creative cloud(and reinstalled). Did not work
I used the acrocleaner. Did not work

Same problem over and over again...

Im running acrobat on 64 Bit, Windows 10
Everything is up to date.

Can someone help me?

Report · May 29, 2023

Hi,

sometimes, resetting the preferences help. How to reset Acrobat Preference settings to defaul... - Adobe Support Community - 4792082

Also, can you look at the Event Viewer and see if anything is triggering the error? Right click on the Start button and select Control Panel > System & Security and double-click Administrative tools. Double-click Event Viewer.

Report · May 29, 2023

Thankyou for your fast reaction!
I followed your steps, sadly it still does not work. Same issue with or without preferences.
There were a couple of warnings on the event viewer(I took some screenshots look in the files below).

I hope this helps to resolve the issue.