Skip to main content
Participant
June 15, 2021
질문

Adobe Arobat DC,clash if I open 2 pdf files.

  • June 15, 2021
  • 2 답변들
  • 426 조회

Hello

 

If I open two pdf files by Acrobat DC,One file is opened but secoud file isn't opened and clash app.

I tried clean uninstall all Adobe app.

But it isn't repaired...

 

Could you tell me what can I do...

 

 

 

이 주제는 답변이 닫혔습니다.

2 답변

Meenakshi Negi
Legend
June 15, 2021

Hi 康則行,

 

Thank you for reaching out.

 

Adding to the above suggestions.

 

Please share the Acrobat version number. As the application crashes on opening the second PDF, please check if this happens with all PDFs you open or with some particular set of files.

Did the issue started recently? If yes, did you make any changes recently?

 

Thanks,

Meenakshi

Dave__M
Community Expert
Community Expert
June 15, 2021

Can you give us more details?  Are you on Windows or Mac?  Is this issue with just specific PDFs, or any file?  Can you tell us if there is an error message (maybe translated to English for me, at least)?  The more you can tell us, the better chance of finding a solution.

My best,

Dave