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Participant
December 2, 2021
質問

Adobe Out of Memory

  • December 2, 2021
  • 返信数 1.
  • 572 ビュー

Hello Guys, 
Today I faced the issue with "Adobe Out of Memory".

I checked for updates, Adobe did say that they fixed the issue last September 2021 with 21.007.2009x Optional update.
Unfortunately it's happening again and creating a work stoppage. 

- It's Creating the White Bars and there are no updates

- I will be checking for Windows 11 updates but this is the current sitrep.


Requesting some assistance

このトピックへの返信は締め切られました。

返信数 1

Amal.
Community Manager
Community Manager
December 2, 2021

Hi there

 

Hope you are doing well and sorry to hear that. As described you are getting the white strips on the PDF file.

 

Is this a behavior with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. Also, please share the PDF file in question so that we can check it at our end. https://helpx.adobe.com/document-cloud/help/sharing-pdfs.html

 

Also go to Edit > Preferences > Page Display > Under rendering , select 'smooth line arts' 'Smooth images' and 'Enhance thine lines' > Click OK and reboot the computr once.

 

Please try to repair the installation from the help menu (Windows only) and reboot the computer and check if that helps.

 

Also try to reset the Acrobat preferences as described here - https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082

 

You may also try to create a new test user porofile with full admin rights in Windows or enable the root account in MAC and try using the application there and check.

 

Regards

Amal