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Adobe prints to Notepad error message

Community Beginner ,
Jan 14, 2017 Jan 14, 2017

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Hi. Since the last Windows 10 update, when I try to print a PDF with Adobe 8 from either Word or PowerPoint, it prints a Notepad file instead with the error message below. When I print a Word document with Ariel font, it works fine, but not with Calibri, and almost all my files use Calibri. Please anyone help with a solution to this problem. Thanks.

%%[ ProductName: Distiller ]%%

%%[Page: 1]%%

%%[Page: 2]%%

Calibri-Bold not found, using Courier.

%%[ Error: invalidfont; OffendingCommand: xshow ]%%

Stack:

[80 91 98 92 41 98 66 90 77 63 45 77 91 45 41 90 99 98 45 45 77 91 63

45 99 98 74 41 58 98 66 41 90 77 77 92 45 92 66 90 64 92 98 41 45 93

90 65 98 46 98 87 41 78 98 98 77 92 99 63 73 42 136 93 66 92 41 90

150 90 73 45 98 87 42 90 99 98 41 137 92 42 136 92 66 92 41 90 45 46

41 90 98 46 92 42 63 99 0]

(       

      

        

           

   

                                 

)

%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%

%%[ Warning: PostScript error. No PDF file produced. ] %%

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correct answers 1 Correct answer

Mar 25, 2021 Mar 25, 2021

This is a totally different issue and is not a bug. It is intended behaviour.

 

The message implies that you were attempting to print a PDF file from within either Adobe Acrobat or Reader to Adobe PDF and that the PDF file was in fact protected! Adobe doesn't allow you to remove PDF file protections by “refrying” the PDF by printing to Adobe PDF!

 

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replies 108 Replies 108
New Here ,
Aug 04, 2021 Aug 04, 2021

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YES YES YES!!! August 2021. Works like a charm. Thank you PK!!!

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New Here ,
Oct 22, 2024 Oct 22, 2024

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October 2024 and I FINALLY have an answer to an issue that's been infuriating me for the last 4 years! THANK YOU!

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New Here ,
Sep 09, 2022 Sep 09, 2022

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Still working September 2022! 

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New Here ,
Nov 28, 2022 Nov 28, 2022

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As of November 2022, it worked like a charm. Thank you so much.

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New Here ,
Dec 01, 2022 Dec 01, 2022

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OMG - totally worked as of Dec 2022. I had a bit of a hard time following the above but ended up:

    within the doc selecting to print as Adobe, clicked Print Options, clicked Properties, unchecked the Rely on          System Fonts Only (as noted above). Never had this been an issue before!

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New Here ,
Jan 06, 2023 Jan 06, 2023

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THANK YOU!! I have printed these a lot and this is the first time I have run into this error. I deselected and it worked perfectly. 

 

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Community Beginner ,
Mar 21, 2023 Mar 21, 2023

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Just had to use it, thanks for the fix!

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New Here ,
Mar 08, 2024 Mar 08, 2024

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That worked like a charm.

 

Thank you so much 

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New Here ,
Jun 02, 2023 Jun 02, 2023

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Update for 2023:

From Outlook,

- Ctrl+P

- Click "Print Options"

- Click "Properties"

- Deselect "Rely on system fonts only; do not use document fonts"

- Click "ok" then "print"

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New Here ,
Mar 01, 2024 Mar 01, 2024

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Thanks for helping me understand what that error was about.

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New Here ,
May 21, 2024 May 21, 2024

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May 2024, still works.

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New Here ,
Jun 23, 2023 Jun 23, 2023

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June 2023 and still helped!

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New Here ,
Aug 31, 2023 Aug 31, 2023

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Worked beautifullly for me in September 2023 - thanks!

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Community Beginner ,
Jan 25, 2024 Jan 25, 2024

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Fabulous, Jenn, this is still a problem in January 2024, and you fixed it for me!  Cheers!

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New Here ,
Feb 02, 2024 Feb 02, 2024

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Thank you so much. This works.

 

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New Here ,
Feb 04, 2024 Feb 04, 2024

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YAY JENN... worked!!

 

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New Here ,
Feb 12, 2024 Feb 12, 2024

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Thank you!  This worked in 2024!  🙂

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New Here ,
Feb 26, 2024 Feb 26, 2024

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Thank you Jenn!  Your method worked for me.  

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New Here ,
Mar 12, 2024 Mar 12, 2024

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THANK YOU!!! WORKED MARCH 2024!!!

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New Here ,
Apr 02, 2024 Apr 02, 2024

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Works as of April 2024

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New Here ,
Apr 03, 2024 Apr 03, 2024

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Still working April 2024, thank you!

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New Here ,
Apr 03, 2024 Apr 03, 2024

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Awesome, it works. 03/04/2024

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Community Beginner ,
Apr 24, 2024 Apr 24, 2024

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Still working April 2024!! Thank you so much!! 

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New Here ,
May 09, 2024 May 09, 2024

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👍🏾 Thank you, Still works 2024

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New Here ,
Aug 13, 2024 Aug 13, 2024

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Thank you, saved me so much time

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