Copy link to clipboard
Copied
Hi. Since the last Windows 10 update, when I try to print a PDF with Adobe 8 from either Word or PowerPoint, it prints a Notepad file instead with the error message below. When I print a Word document with Ariel font, it works fine, but not with Calibri, and almost all my files use Calibri. Please anyone help with a solution to this problem. Thanks.
%%[ ProductName: Distiller ]%%
%%[Page: 1]%%
%%[Page: 2]%%
Calibri-Bold not found, using Courier.
%%[ Error: invalidfont; OffendingCommand: xshow ]%%
Stack:
[80 91 98 92 41 98 66 90 77 63 45 77 91 45 41 90 99 98 45 45 77 91 63
45 99 98 74 41 58 98 66 41 90 77 77 92 45 92 66 90 64 92 98 41 45 93
90 65 98 46 98 87 41 78 98 98 77 92 99 63 73 42 136 93 66 92 41 90
150 90 73 45 98 87 42 90 99 98 41 137 92 42 136 92 66 92 41 90 45 46
41 90 98 46 92 42 63 99 0]
(
)
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%
This is a totally different issue and is not a bug. It is intended behaviour.
The message implies that you were attempting to print a PDF file from within either Adobe Acrobat or Reader to Adobe PDF and that the PDF file was in fact protected! Adobe doesn't allow you to remove PDF file protections by “refrying” the PDF by printing to Adobe PDF!
Copy link to clipboard
Copied
THANK YOU!! This has driven me crazy FOREVER!!! I use emailed receipts from my boss for his expense reports and they are always a challenge to navigate since the recent Notepad unwelcomeness came into play. Your solution to uncheck this one box on on the Adobe PDF "printer" preferences is the perfect solution! 🙌🙌🙌
Copy link to clipboard
Copied
OMG! This worked for me! My path was a little different to get there, but basically used the Printer Properties for Adobe PDF in my MicroSoft Printer settings. Under Advanced Tab, select Printing Defaults, and it was there. Unchecked it, and it works now! Thank you!! So simple 🙂
Copy link to clipboard
Copied
this still works as of August 2024
Copy link to clipboard
Copied
I had the problem and it was a simple fix - I figured out it only happened when printing to pdf from my browser and only in the calibri font which is the default for my email so I downloaded a newer version of the Edge browser I am using and the problem was solved. It just started after a Windows update.
Now, if I can just figure out why my printer is suddenly printing so lightly that I can't read it. A toner AND drum change didn't solve the issue! Started after the same update.
Copy link to clipboard
Copied
Hmm, I'm having this same issue after yesterday's Windows 10 update but I don't use Edge. I use Chrome.
Copy link to clipboard
Copied
Has anyone facing this issue in 2020 been able to fix this?
Copy link to clipboard
Copied
I was having issues printing from excel to .pdf in Calibri font. Every time I tried the .pdf was printed on a notepad file with a similar error message. I changed the font to "Times New Roman" and then printed the excel file to .pdf. This was the fix for me!
Copy link to clipboard
Copied
Print to: Microsoft to PDF - works every time (Adobe no longer prints to pdf from Outlook - it goes automatically to notepad 😞 Major glitch
Copy link to clipboard
Copied
Go to Settings
then Devices
then click on "Adobe"
then click on "Manage"
then click on "Printing Preferences"
then UNCHECK "rely on system fonts only; do not use doc fonts
click on apply (or ok)
This fixed my printing to PDF issue
Copy link to clipboard
Copied
After "devices" click on "printers" - then Adobe...... (sorry, left out clicking on printer after devices)
Copy link to clipboard
Copied
This worked!! Thank you!!
Copy link to clipboard
Copied
Great Job! - Fixed the same issue in March 2023. Allowed me to print from Outlook with no issue.
Copy link to clipboard
Copied
Thank you!! Just used this to fix my issue in June 2024
Copy link to clipboard
Copied
Thank you so much. this worked
Copy link to clipboard
Copied
THANK YOU THANK YOU!
Copy link to clipboard
Copied
Hello,
First time ever happened....very disturbing message
Possible synthax error in my word document ? or else ?
Please advise
Thanks
%%[ ProductName: Distiller ]%%
OpenSans-Bold not found, using Courier.
OpenSans-Regular not found, using Courier.
%%[ Error: invalidfont; OffendingCommand: xshow ]%%
Stack:
[99 89 91 204 173 127 92 127 204 343 224 174 91 224 205 91 225 203
173 173 204 147 92 203 91 231 224 221 224 204 91 200 90 200 224 91
224 221 225 147 91 89 204 174 0]
(
)
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%
Copy link to clipboard
Copied
Suggest you don't print to PDF from Word. Instead, use the Acrobat ribbon in Word.
Copy link to clipboard
Copied
This guy Dov Isaacs is an a$$hole
Copy link to clipboard
Copied
Never has helpful suggestions
Copy link to clipboard
Copied
I had this problem today (July 2024).
After lots of mucking around, I discovered it was because there were emojis (Segoe UI Emoji font) in the text. Once I removed the emojis it printed to PDF like normal.
The error message was:
%%[ ProductName: Distiller ]%%
%%[ Error: invalidfont; OffendingCommand: definefont; ErrorInfo: .notdef --nostringval-- ]%%
Stack:
/Font
-dict-
/TTE56t00
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%
Copy link to clipboard
Copied
I have this problem with business emails, which do not contain emojis. Personally, I think it's Adobe and Microsoft not playing nicely together. Every so often the "rely on system fonts" fix will undo and I have to go in and deselect in on my "printer settings" on my computer, which stays longer than deselecting while printing to pdf while I'm in outlook.
Copy link to clipboard
Copied
Sorry to hear yours wasn't due to emojis. That was what caused my problem yesterday though.
Did you find a solution in the end?
Copy link to clipboard
Copied
The stated fix with through the printing preferences for Adobe keeps the fix longer than any other solution I've seen. Hopefully yours is permanently fixed.