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zu177
Participant
February 20, 2024
Question

Adobe reader quit unexpectedly

  • February 20, 2024
  • 2 replies
  • 534 views

Hi,

I triedmany ways but after quitting adobe, there's a popup " Adobe reader quit unexpectedly" which is annoying

This topic has been closed for replies.

2 replies

Amal.
Legend
February 20, 2024

Hi there,

 

Hope you are doing well, and thanks for reaching out.

 

Is the application quitting, or is it just the pop-up message you get after closing the Acrobat application? Please share more details for clarity.

 

What is the version of the Acrobat DC you are using? To check the version, go to Help > About Acrobat and make sure you have the recent version 23.08.20533 installed. Go to Help > Check for updates and reboot the computer once.

Also try to repair the installation from the help menu (Win Only) and see if that works.

Please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082 and see if that works.

 

Let us know how it goes.

 

~Amal

zu177
zu177Author
Participant
February 20, 2024

Please help with this. Many thanks