All pdfs created have yellow backgrounds

[JJ3ANS]

Every pdf I create - from a Word document or create blank page - has a yellow background. I have uninstalled and reinstalled and it hasn't fixed it. Version 2021.007.20091.

When opened in another program, they are normal white, so the problem is viewing/display.

[Dave__M]

JPGS TOO?  In what program are you viewing the jpg to see the yellow?  If you're opening a JPG in ACrobat, it is converting it to a PDF to view.  Or is this issue showing up in other software apps too?

My best,

Dave

[erinesk]

It's showing up in other apps as well.  I was opening .jpgs to view in photos on Windows and now updated to view in snip & sketch.  No yellow background in snip & sketch now but pdf's still have the yellow background.  

[Dave__M]

Wow - that really makes me think operating System-level, but I don't know.  Hard to image that an Acrobat-related glitch would affect a JPG in another Windows app.

The plot thickens!

Dave

[arjen5CF2]

I have the same issue with all my .pdf files. I'm running adobe acrobat Pro DC (32-bit) on a 64 bit windows 10 laptop. I uninstalled the program and reinstalled it with no change to the background colors of the pdf. Version 21.007.20091.

[Voiles]

No solution yet but here's links to two more discusison threads with a "yellow" issue:

https://community.adobe.com/t5/acrobat-discussions/pdf-document-pages-turning-yellow/m-p/12393321

In this discussion someone has suggested editing the colour management profiles on your device and another user said that worked for them but I haven't been able to test this myself.

https://community.adobe.com/t5/acrobat-discussions/is-it-possible-to-remove-yellow-text-background-i...

This one has a complex suggestion at the end, unclear if it works.

[kathl33n]

The first suggested fix above didn't work for me. 

The second is a thread from 2012, and someone suggested the current problem is different, and the 2012 'fix' won't work for the current issue. 

I can view docs correctly in Firefox, but that's not a fix.  
Adobe.... please fix.

[Stevie de Vito]

I have the same problem, tried a lot but I am not willing to do more. It worked fine before, other apps make no problem and adobe should fix it soon. They charge so much money monthly:-(

[oliverm60921259]

This has been the best fix for me:

• From Windows Control Panel open Color Managment.
• Select the affected display (if you have multiple affected displays you will need to repeat the following steps for each one).
• Check the box "Use my settings for this device"
• Select any existing profiles associated with this device and Remove them.
• Click Add and choose the ICC Profile called sRGB IEC61966-2.1.
• Click OK and then Close
• Test

Also ensure that 'replace background colours' isnt ticked. 

Credit: Re: PDF document pages turning yellow - Page 5 - Adobe Support Community - 12382014

[kathl33n]

This didn't work for me. 
I can view docs in Firefox and colours are correct. But this isn't a fix. 

Adobe.... please fix. 

[kathl33n]

Followed the steps above and it worked.  Be sure to REMOVE the existing profiles 🙂

[Dave__M]

I am left wondering if/when this will be patched.  A lot of folks seem to have this issue - I can't reproduce it on either of my machines.

Following with every post... until it's resolved!

Dave

[erinesk]

This didn't work for me either, waiting for a fix!

[Stevie de Vito]

This doesn't work and makes no science at all. It is not a problem of the display. Otherwise, the print would be OK.

I just have a bill I would like to print. The Logo is now with a yellow background, also on the printout!

Please fix it soon!!!

[Dave__M]

I'm with you!  Every day I look to see if an update has been released... and I just now am seeing one dated 9/29, ready to install.

I will install it this morning, but I never was able to recreate the yellow issue on my computer.  Someone who has the issue can maybe post here if the new update addresses it.

Fingers crossed!

Dave

[Stevie de Vito]

Your solution is not a solution. The point is not viewing the yellow at the display, it's also prínted.

Every bill with a logo is printed in yellow around the logo.

It s a shame that adobe is nothing doing for now 3 month!!!

[melarc]

@oliverm21259 suggestion worked for me. but like @kathl33n stated, you have to be sure to REMOVE the existing profiles. Finally!!!

[VickiT.]

The answer below worked!!! THANK YOU. This was so annoying!

[erinesk]

Didn't work for me.

[Dave__M]

There so much in this thread... I'm not sure which solution you applied that worked for you.  Was it an update installation?

My best,

Dave

[TonyMunns]

None of the solutions offered have worked for me - if I create a pdf from InDesign the yellow background remains behind any imported jpeg/eps/ai files and also prints. It's easy enough to remove the overall yellow background by changing the colour settings as rsuggested throughout this thread, but this is only a partial fix and not a proper solution. It was all going fine until the last update - and whatever changed has impacted negatively on my work for over a month now. I am using the Creative Cloud suite on a Windows 10 PC - not uncommon and yet Adobe can't seem able to recreate the problem. Rapidly losing faith in Adobe and their ability to provide reliable software and support 😞

[Dave__M]

I didn't see it in this thread, but there is another one here that I found in which an Adobe person said that the team is working on a fix, and will post it (forums/patch) as soon as it is available.  With the universality of PDF technology across industries and government... it needs to be done faster than this, I believe.  This has been going on for weeks, by the looks of this thread.

Hang in there - you're not alone in your exasperation over this... and Adobe folks do read and respond in these user forums. This has, though, been going on TOO long.

Cheers,

Dave

[DanR561]

I've had this same problem...  I changed to Windows Color Scheme but now all images still have the yellow background.  Bad update last month?

[Sbj54462]

We are having this issue as well on a few of our employees workstations.  Setting:‘Preferences’ Select ‘Accessibility’ Check ‘Replace Document Colors’ Select ‘Use Windows Color Scheme’. seems to kind of hide the issue.  Printing these documents are retainging yellow as a background.  I have opened the same pdfs in Chrome and they look and print fine.  This yellow background is showing up on pdfs that i open in Acrobat DC but not in any other pdr reader.  Sure hope Adobe finds out what is the issue and quickly repair it.  I begining to think we should find a different solution that is less expensive, but just works correctly.

[Dave__M]

I agree - changing the way it's displays the colors (intended for accessibility help) is not a fix - just a way of putting a band-aid on a gaping wound.  Adobe is aware of the issue, as I have seen a comment on one of these threads regarding this issue.  But it's now been weeks - and this has to be fixed!  C'mon!  There was an update posted about a week ago.  I can'tg verify if it's fixed, since I never saw the yellow stuff reported by many others.

Dave

[Sbj54462]

I removed the software and downloaded the newest version of Acrobat and the issue was still there, so it was not corrected in the latest update.