PDF document pages turning yellow

This happened to me late last week and I haven't found a fix yet. Working on uninstalling and reinstalling now. I'll report back any findings. 

This just started happening to me, too. And I'm a lawyer in the middle of a trial! How annoying. I contacted support and received a partial fix for SOME but not all PDFs. 

It works at least for documents printed to PDF from Word, though it's clearly not a complete fix since some other PDFs are still yellow. And it is only in Adobe. Opening PDFs in other viewers is fine. Adobe tech support needs to get on this yesterday 

The partial fix is to go to Accessibility settings under preferences and select the option to substitute colors and choose custom colors with black and white. You may need to play around with checking different boxes around that too depending on your needs, especially if you want to have any non-black text appear as the intended color. 

I converted a word document into PDF using Adobe Acrobat Pro and all of the pages turned yellow. Does anyone know how to delete or turn off the yellow pages and make them just normal white pages?

 

By @default0rkoqzf53t96

I too have had this issue today and it literally happened while I had a pdf opened. One moment it had the normal white background and the next it was all yellow. Every single pdf I opened was the same.

I tried the various fixes suggested in this threada but nothing worked.

I then dragged and dropped a pdf into a Firefox browser window and that displayed with the correct white background and the next time I tried opening the file in Acrobat, the yellow had disappeared. Somehow, bizarrely, opening a pdf in a Firefox window fixed the issue for me.

I believe this is a Windows issue (or a combination of the latest Adobe and Windows updates) that has changed the way colour profiles are working. JPGs and PNGs were displaying with a yellow tinge in other apps (e.g. Windows Photo Viewer) aswell as PDFs.

The following fix worked for me.

• From Windows Control Panel open Color Managment.
• Select the affected display (if you have multiple affected displays you will need to repeat the following steps for each one).
• Check the box "Use my settings for this device"
• Select any existing profiles associated with this device and Remove them.
• Click Add and choose the ICC Profile called sRGB IEC61966-2.1.
• Click OK and then Close
• Test

Hopefully this helps others fix the issue.

The correct (and simple) answer is here: https://community.adobe.com/t5/acrobat-discussions/all-pdfs-created-have-yellow-backgrounds/td-p/12386130

create txtfile
called stupid adobe.txt
paste the below in there

taskkill /f /im adobe*
ren  "%appdata%\Adobe" "adobe.old"
taskkill /f /im adobe*
ren "%localappdata%\Adobe" "adobe.old"
taskkill /f /im adobe*
ren "%APPDATA%\..\LocalLow\Adobe" "adobe.old"
@echo tiz fixed your firendly nabourhood wilko

save file as stupid adobe.txt to your desktop.

change .txt to .bat and run as administrator

warning this will nuke current users adobe settings and any stored on a server roaming file

recomend running as admin while logged into user account

// disclamer I take no responsibility for this as its only tested in my environment

use at your own risk

but hey better then waiting for days for adobe to figure out what they broke.

ps learn to windows adobe team

pps sup james

I am having the same problem starting from today. have you tried printing the pages? is the printed document still yellow or it is only when shown in the monitors?

This just got global visability, since it was recommended to me by Chrome news on new tab. So beware.

P.S. cannot reproduce. But obviously has something to do with with colorcpl.exe

I agree - would be nice to hear from Adobe, especially as they should now have a bit more info to go on.

I couldn't uninstall the MS update, but the restore point I had briefly went back to an earlier version of Acrobat Reader - still yellow background. Although the Cumulative update KB5005565 was removed, the "Servicing Stack" component of the update was still present (10.0.19.041.1220). 

Officially, MS have logged no issues for either the Cumulative or Servicing stack updates so Adobe really need to get one lodged.

I can confirm that the work-around higher in this thread (Preferences/Accessibility/tick Replace Document Colours) does work and this will have to be what I tell the folk at work when they start complaining on Monday. 

I have the same issue! I have many PDF forms I edit daily, and about 2 days ago all the form's BACKGOUND page color appears  IVORY colored, not WHITE.  I did nothing to effect this change.  Yes, I have v21.007.20091 installed.  Let's see what happens.