Asking how to stop the"Reopen Closed PDFs" message from appearing?

Report · Jul 06, 2019

Hi,

Every time I open a PDF document I see a blue background box in the upper right corner with white lettering, "Reopen Closed PDFs Your last Acrobat session ended abruptly. Click Restore to open the PDFs from the last session."

I don't know if I am doing something wrong, or this is just another Adobe pop up that comes up on its own. So, I have to go over and click on the "X" in the upper right inside the box to get it to disappear.

Thanking you in advance for your help.

Report · Aug 13, 2019

Hi All,

We have released an update today for Adobe Acrobat 2015, Acrobat 2017 and Acrobat DC in which a new preference is added to enable or disable this capability. By default, the preference is disabled.

Please update the applicaiton latest version released for the application.

You may refer to the following link to check the latest versions available. Release Notes | Adobe Acrobat, Reader

For more details on the new update, please refer to the following help document What's new in Adobe Acrobat DC

Let us know if you have any questions.

Regards,

Meenakshi

View solution in original post

Report · Aug 20, 2019

FYI, the popup is appearing sporadically. Few recent opening of the program were not followed by its appearance.

Report · Aug 20, 2019

Yes same here.

Thank you for all your feedback.

Report · Mar 02, 2020

I too experience this annoying pop-up.

Why can't Adobe address this in an update ?

The application sould respond to my request, and stop running so many background processes.

Report · Mar 02, 2020

Try this in Acrobat Pro DC:

Edit > Preferences > Documents

Set "Documents in recently used list:" to 0 (zero)

Report · Apr 06, 2020

None of these answers on the whole thread stopped the 'Reopen closed PDFs' pop-up.

Report · Apr 06, 2020

I concur

Very annoying

Report · Apr 06, 2020

Hi,

Let's try something.

Can you share a dump file, or check the event manager (if you use windows).

I don't get this problem, so I'm starting to think if this has to do with specific type of files.

Also, you mentioned that none of the solutions offered in the thread worked. That means that the registry editing suggestions are not lockable.

We're gonna have to look harder on that.

Report · Jun 15, 2020

I have same issue Adobe Reader DC - version 2020.009.20067. on Windows 8.1

Report · Aug 13, 2020

This is actually a WRONG answer.

.

Can we get a correct answer?

Report · Aug 13, 2020

Is this still happening with the latest Acrobat version update?

Iam starting to wonder if we need to mess around with registry settings.

Report · Aug 13, 2020

I checked for updates, closed everything, reopened, rebooted, it does fix the nag screen.

Report · Aug 13, 2020

This is what I would recommend for the sake of all the other 5.8K users that landed here many times to seek answers:

Open a new thread with the same question rephrased just a lttile different so it doesn't get spammed as duplicate post, but link this post to that page.

Specifically clarify that this thread hasn't been updated and it doesn't provide the correct solution anymore.

State that the latest version update for Acrobat addressed the issue. Thank Adobe (optional...but I always do anyway..someone had tha balls to actually take care of the problem)

and then mark your own answer as correct solution.

Thank you for sharing that feedback!.

Report · Apr 05, 2022

This helped rid the message in Acrobat DC 2020. Credit to Amal.

1) Close Acrobat/Reader and then Open regedit.exe in Run command.

2) Navigate to the Path: HKLM\SOFTWARE\WOW6432Node\Adobe\Adobe Acrobat\DC\ and create a key with name "FeatureState"

3) In FeatureState Create a new item with Type: "REG_DWORD" Name: "SessionRestorePromptAbnormalExit" and Value: 0

4) Relaunch Acrobat/Reader and observe that the Blue popup won't be coming again for you.