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Participant
December 28, 2024
질문

Being charged $80/mth without an account total of $980.00

  • December 28, 2024
  • 2 답변들
  • 191 조회

I cannot speak to customer service as I need an active account to do so. I have tested all of my email addresses, I do not have an active account. I do not know if my information was stolen but I don't have an account and I see a recurring $80 a month charge for Adobe on my debit card. I've paid over $960 and I'm worried if I stop payments I'll be taken to collections but I don't have an account to cancel. 

I would like to contact customer service- can anyone provide their number to me? I keep going in circles with the AI help as this is a unique issue.

이 주제는 답변이 닫혔습니다.

2 답변

try67
Community Expert
Community Expert
December 28, 2024

Contact your bank and report it as fraud. Maybe you could get some of your money back, if you do that.

 

Participant
December 28, 2024

Meant to say over $960.00 in the title.