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Participating Frequently
June 15, 2024
Answered

Bookmarks Scrolling Not Working

  • June 15, 2024
  • 76 replies
  • 41780 views

As of a few hours ago, my mouse wheel scrolling is no longer working in the Bookmarks side panel. It works everywhere else but not in Bookmarks. Started today. Guessing an Update fart. Is there a fix for this?

Correct answer Saurav Bhatia

We are delighted to share that the issue has been resolved in our latest update. You can check for updates under the Help menu or wait for it to be automatically applied. The updated versions carrying the fix are:

Win: 24.002.20895

Mac: 24.002.20893

Thank you for your patience. We are always here to ensure you have the best experience possible.

76 replies

Participant
June 20, 2024

Yep, same for me.  Started about 2 days ago!

 

Participant
June 19, 2024

Also having the issues with scoll lock on bookmarks.  Can scroll fine on pages, this is for Adobe DC Pro version 2024.002.20857 new version and old versions.  I also can't split top level bookmarks on the new version of Adobe DC Pro without reverting to the old version so I toggle bacl and forth.  

Participant
June 19, 2024

Hope it gets resolved soon

 

Participant
June 19, 2024

Strange it works fine on my mac, but not on my PC...

Participant
June 19, 2024

Today I am unable to open any pdfs with Adobe. Not sure if this is an Adobe problem or an internal office problem. Anybody else?

Participant
June 19, 2024

Never mind; resolved with Task Manager

 

Adobe Employee
June 19, 2024

Dear users,

 

We deeply regret the inconvenience caused in the latest release of Acrobat. We are committed to resolving this issue at the earliest.

We will update you soon once fix is publicly released.

Kindly bear with us meanwhile.

 

Regards,

Bhawna.

Participating Frequently
June 19, 2024

Thank-you for your response. Nice to know something is being done. Look forward to your updates.

Participating Frequently
June 19, 2024

19 June. Still experiencing the problem. I thought was something easy to restore...

 

Giovanni

Participant
June 18, 2024

I am experiencing the same issue. Glad to know I'm not alone.

Participating Frequently
June 18, 2024

I am experiencing the same issue.

Participant
June 18, 2024

FIX THIS! I WENT ON VACATION FOR A WEEK AND WAS DOUBTING WHETHER I WAS ACTUALLY DOING THIS PRIOR TO THAT. GALAD MANY OTHERS ARE NOTING THIS. 

Participant
June 18, 2024

Is there any update on when this will be resolved?