Participating Frequently

Answered

Bookmarks Scrolling Not Working

Forum|Forum|1 year ago
June 15, 2024
76 replies
41648 views

As of a few hours ago, my mouse wheel scrolling is no longer working in the Bookmarks side panel. It works everywhere else but not in Bookmarks. Started today. Guessing an Update fart. Is there a fix for this?

Correct answer Saurav Bhatia

We are delighted to share that the issue has been resolved in our latest update. You can check for updates under the Help menu or wait for it to be automatically applied. The updated versions carrying the fix are:

Win: 24.002.20895

Mac: 24.002.20893

Thank you for your patience. We are always here to ensure you have the best experience possible.

Show previous replies

M

markf94751892

Participant

Our firm is experiencing as well. Please fix this. For the amount your charge us for a subscription each month, it should work.

M

MarkBOSS

Participant

Same issue. Thought something got switched in the preferences but do not see a listing for it.

A

Anonymous

I am also having this issue. Have gone online and spent too much time trying to figure out why Google/Adobe suggestions are not even accurate, and found this post. Thank you, for letting me know I'm not alone, and that Adobe needs to work on this!

B

Bryson1420

Participant

I posted this issue on the UserVoice: Bookmarks Don't Scroll with Mouse Wheel – Share your feedback on Acrobat DC (uservoice.com). Upvote if you wish.

JR Boulay

Community Expert

Cross your fingers and pray to your God.

Acrobate du PDF, InDesigner et Photoshopographe

G

Gothsin666Author

Participating Frequently

WTF is that supposed to mean? Nothing like a helpful response from a Community Expert.

M

MorningKY

Participating Frequently

These "Community Expert" guys are not employees, but only volunteers in this community. I think we should adress this issue to adobe employees more, and log this issue on "https://acrobat.uservoice.com"

J

Jesse38247207b355

Participant

I've had the same issue for close to 10 days. Is there a timetable as to when this is going to get corrected? It has caused frustration and a signifcant amount of inefficiencies across our teams.

JR Boulay

Community Expert

Try to revert to the Classic UI: https://community.adobe.com/t5/acrobat-discussions/acrobat-2023-how-to-revert-to-classic-gui-user-interface/td-p/14052807
Consider the "new Acrobat" as a beta version, many features are still missing or half-implemented.

Acrobate du PDF, InDesigner et Photoshopographe

M

Maria3112666226d5

Participant

I have this issue in the classic UI as well.
(As a side note: not being able to look at my bookmarks and comments at the same time made me switch to the classic UI very quickly.)

N

Nilay382436073ybv

Participant

Can anyone tell when to expect the new update for resolving this issue?

G

Giovanni22846570mald

Participating Frequently

Still not working, and moreover no indication from Adobe if they are trying to solve the issue

Eric Dumas

Community Expert

Please log this issue at https://acrobat.uservoice.com

A

Akshay38239345irj9

Participant

Same issue happening for me too. Please fix ASAP. Really frustrating to use bookmarks

A

Analu38169724waem

Participant

The issue still persists for more than a week now and, apparently, there is no work around it, nor any news from Adobe team. Please, fix it or let us downgrade to the previous version without having a headache!

Show more replies

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded