Bookmarks Scrolling Not Working

[Gothsin666]

As of a few hours ago, my mouse wheel scrolling is no longer working in the Bookmarks side panel. It works everywhere else but not in Bookmarks. Started today. Guessing an Update fart. Is there a fix for this?

[Tim32628831o6xn · Accepted solution]

I called Adobe and they remote accessed by pc and reverted to the previous update and the bookmark scroll works again.

I was told you either need to do that (it took 15 mins) or wait for the next update when it will be fixed (the guy told me they have 1 update a month)

[MorningKY]

Hi Eric,

I am on Windows, and currently using 64bit version of Adobe Acrobat Pro DC. I downloaded Creative Cloud from this link (https://creativecloud.adobe.com/ko/apps/download/creative-cloud), but am struggling to find previous version. Are there any past version of 64bit Acrobat Pro DC in creative clould?

[Ruth38094362ptxb]

Today I am unable to open any pdfs with Adobe. Not sure if this is an Adobe problem or an internal office problem. Anybody else?

[Ruth38094362ptxb]

Never mind; resolved with Task Manager

[Gothsin666]

Wrong thread.

[willbrooks]

Hope it gets resolved soon

[willbrooks]

Strange it works fine on my mac, but not on my PC...

[Jaclyn21762016ws5s]

Also having the issues with scoll lock on bookmarks.  Can scroll fine on pages, this is for Adobe DC Pro version 2024.002.20857 new version and old versions.  I also can't split top level bookmarks on the new version of Adobe DC Pro without reverting to the old version so I toggle bacl and forth.  

[Lisa38158831fnqc]

Yep, same for me.  Started about 2 days ago!

[Stacy24283870uao9]

In addition to the Bookmarks, I can't scroll through Content, Order or Tags when doing accessability checks. Really frustrating becsaue that is a huge job and now it will take even longer having to use the scroll bar to be able to fix reading order and adjust tags.

[Analu38169724waem]

I'm having the same issue :~

[Nostalgia05]

same issue for around 1wk. Does Adobe find the root cause for this? It's really annoying that makes my tasks to be ruined

[Richard38175174y8b3]

Same here 21/6/2024 still not working... please fix it!!!

[Sebastien38166674zjld]

issue occuring for me as well, first noticed the issue yesterday

[cc7478840]

It's been almost a week and no word on when the fix will be released.

[iAmMrT]

How is this still an issue... 

[Jennifer381864296erb]

Been dealing with this for a week. Seriously needs to get fixed. Ugh

[Evelyn362414645fah]

I'm having the same issue. I also can't scroll through the advanced search results window. 

[MorningKY]

Same for me, too. Advanced search Scrolling also doesn't work. It seems they messed up quite a lot of scrolling in the last release.

Very annoying, considering I pay  nearly 20$ a month.

[Linda38187943mwnl]

Same issue!  Good grief, this is a basic.

[Tim32628831o6xn]

Still not working (cant scroll in bookmark side panel) - Very annoying and cant work effectively!

[kevin213]

Still broken. When will this be fixed? 

[Brett32765214f9o2]

Same problem here.

[birdy_2010]

@Adobe this is indeed annoying, using 2024.002.20857

[Bala 9948]

yes i am using

[ericsmithcpa]

Same issue. Honestly I'm becoming extremely annoyed with Adobe - all of the arbitrary "fixing" of things that are not broken is leading to the software actually not working as intended. We log in and randomly have to figure out how to undo whatever Adobe has most recently done to their software. If this keeps up people will be happy to pay less money to Nitro, PDF24, or Foxit, for software that they can actually use.