Can I get the old layout back?

[DOUGLAS32278275wt0c]

The layout has changed on Adobe Acrobat and I absolutely hate it. Is there any way to set it back to the previous layout? I think I should at least have an option of using the new or previous layout.

[Meenakshi Negi · Accepted solution]

Hi DOUGLAS32278275wt0c,

Hope you are doing well, and thanks for reaching out.

We acknowledge that the new Acrobat represents a notable change; however, we hope that as you get familiar with the new interface, you can be more productive and get more out of Acrobat.

We are actively working on the suggestions/feedback and will address them with the highest priority.

As you get more comfortable with the new interface, please contact us with specific questions on tools, features, or functionalities. We’re happy to provide helpful resources and answers to your questions.

If your critical workflows are impacted, you can switch to the old UI from the “Menu” on the top left corner of Windows and View Menu on MacOS.

Please check this detailed community-featured post: https://community.adobe.com/t5/acrobat-discussions/learn-about-new-acrobat/td-p/14078856, guiding you to familiarise yourself with the new interface.

Thanks,

Meenakshi

[Jared32007063rht6]

I can not stand the new format. Thank God I can disable it. Stop messing with things that aren't broken. There are plenty of PDF software options out there. YOu guys keep messing with these layouts, I will be going another direction.

[Patty Love]

I have the same problem. I have a MacBook Pro running Adobe Acrobat Pro from Creative Cloud. I spend a vast majority of my workday editing PDFs—some of which are quite long. (I have worked on three 100+ page documents recently.) Not having a visible scroll bar—top to bottom or side to side—is a huge hindrance to my work, because I am constantly scrolling. Mouse scrolling works for a page at a time, but I sometimes want to scroll several pages, so I click in the "ditch" to move quickly up or down/from left to right in the document, or I click on the "handle" and drag it down several pages or across the page.

The only way to pull up a scroll bar is to actually start scrolling with the mouse. This makes the top to bottom scroll bar visible for a moment, and if I don't get my mouse over there in time, it disappears again. If the background of my document is black, I don't see the scroll bar at all. If I don't Enable Scrolling, the scroll bar only scrolls one page at a time. If I do Enable Scrolling but then change the page display (I use a variety of display settings—sometimes I fit to width, sometimes I do a full single page, and I zoom in and out constantly), the Enable Scrolling may be turned off.

As for the bottom scroll bar, I have to press Shift+scroll AND move the mouse to the bottom to get the scroll bar to appear—and again, if I don't get there fast enough, it doesn't appear at all.

Now imagine having to do all of this hundreds of times a day—every extra click or key press takes extra time—time that I don't always have. Getting "familiar with the interface" isn't going to change the fact that EVERY SINGLE TIME I want to scroll, I have to go through extra steps to do it.

I would love to go back to the old interface, but I don't actually see "Disable New Acrobat" on my view menu. Is there any other workaround for me to get my scroll bars permanently enabled? If not, can you please report another user who wants this feature back? I don't mind having to change my preferences to get my scroll bars back—but the option needs to be there. Thank you!

[Meenakshi Negi]

Hi Patty Love,

Thank you for reaching out.

As you are experiencing issues with the scroll bars, please refer to the information provided in the following post: https://community.adobe.com/t5/acrobat-discussions/acrobat-scroll-framework-upgrades-for-macos/td-p/....

We appreciate your valuable feedback! We're always looking for ways to make Acrobat better, and we appreciate the time and effort you have taken to share your feedback with us.  This has been reported to the team, and they are looking into this.

If you wish to return to the old UI, click the Menu option at the top left corner and select "Disable new Acrobat" from the list. If the option is not available, please share the screenshot of the options you get under Menu.

Share the current Acrobat and OS version number.

Let us know if you need any help.

Thanks,

Meenakshi

[Patty Love]

Thanks, Meenakshi, I did review that article—that was how I found out how to scroll horizontally. It was a life-saver, even if it's not a permanent scroll bar. 🙂 

I do not have a "Menu" option in the top left corner of my Acrobat. (I am on a MacBook Air with the macOS Ventura 13.5.2, and I am running Adobe Acrobat Pro from the Creative Cloud, continous release version 2023.006.20320.) In other articles I've read, the "Disable new Acrobat" is supposed to be on the View menu for Mac, but I don't see it. I have attached screenshots of all of my options at the top of the screen as well as each menu expanded.

I appreciate your help!

[Meenakshi Negi]

Hi Patty Love,

Sorry about the delay in response.

We did check the screenshot. You are still using the Acrobat Old UI. 

The issue regarding the scroll bars has been reported to the team. They will be looking into this.

As you do not have the option to enable the new Acrobat under the View menu, you may try reinstalling the application if you wish.

-Remove the application and run the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).
-Reboot the machine
-Install Adobe Acrobat from the following page: https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html.

Let us know if you need any help.

Thanks,

Meenakshi

[Patty Love]

Thanks for your reply, Meenakshi!

I followed the steps above and got to an Acrobat instance where I was able to choose Disable new Acrobat! Unfortunately, that did not bring back my permanent scroll bars. I was able to hack them in--I had read in another forum that if you change your Mac preferences to turn off Always in Show scroll bars and then turn Always back on, the permanent scroll bars would reappear. Unfortunately, you have to do it every time you open a document. Better than nothing, but being able to select "always show scroll bars" from inside Acrobat and make it stick for all documents and when reopening Acrobat would definitely be my preference.

I appreciate your reporting the issue with the scoll bars to the team. I know there are a lot of people out there who miss permanent scroll bars!

[Stephanie33134879e8ae]

I too despite the new set up.  I liked the +/-/rotate options at the TOP of my page so I could easily find them.  Having them on the far right side at the bottom is just not ergonomically friendly.  Those are the THREE options I use most frequently and I hate having to mouse down to them each and every time I open a PDF, which is a literal PAIN if I have multiple windows open because I will have resize, minimize or drag  another window out of the way  in order to actually get to the toolbar I need.  Please switch it back to having the toolbars on top and not on the sides.  That is just obnoxious.