Can stop Acrobat from telling me "What's New"?

[Sarah25479524cy13]

This is driving me crazy. After this last update, the "What's New" window keeps opening whenever I launch Acrobat, and it just slows everything down. Which, is so annoying when I just need to open a PDF. And it makes me look like a bananahead when I'm trying to share a PDF on a meeting, and have to mess around with these crazy windows. Literally wasting everyone's time. Acrobat is one of my favorite programs because it's so easy, it's fast, I don't have to worry about any nonsense. Why would I? I'm just looking at a PDF! Please tell me there is a way to turn this off. I appreciate the updates, and I know you have to let people know what they are, but the incessant pop ups have to stop. Send me an email blast. Whatever it takes. I'm begging you. 

If there is a way to turn all of that off, please, someone let me know. 

[jerry4Green · Accepted solution]

Adobe Support - suggested this and it worked.  open regedit - get to this area

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown

Please add a dword here in the right side by right-clicking and selecting DWORD(32-bit). Rename the Dword created as bToggleFTE and set the value of it to 1 and let me know when it is done.

[Sarah25479524cy13]

Sorry for the typo in the headlilne. It should say "Can I stop Acrobat from telling me "What's New"? 

[shanes10815320]

I have watched this stupid What's New like 100 times.  How do you stop this dumb screen from popping up every time you open a new pdf.  It is beyond dumb.  It is crazy.  i deal with pdf all day.  Yes i download your stupid apps.  Stop the pop ups.

Please fixt this ASAP.

[rickg68292761]

Yeah, that's a PITA. Preferences>General>Show me messages from/to Adobe and uncheck "Show me messages when I launch Adobe Acrobat" seems to have fixed it at least for the moment.

[stevenf54868564]

Unfortunatly it does come back. 😞 Sigh...

[mattgervais]

I have experienced the same problem. I have unchecked Preferences>General>Show me messages a few times, clicked OKAY a few times, restarted a few times, uninstalled a few times, used ACROCLEANER, reinstalled a few times, shouted at the screen a few times, cried to my wife (only once) . . . 

Unfortunately it does come back. 

Big Sigh...

Any help would certainly be welcome, thanks

[MarcCastells]

Wow... At this pace what will be new is our pdf reader instead of parts of it.

If it keeps coming I may give a try to Microsoft Edge as my default PDF reader, which is wild.

I hope the issue gets solved ASAP.

[Inger37938562ggva]

Can't find Preferences - please tell me where to find this and fix PITA - thank you

[Inger37938562ggva]

Found it!

Didn't work, may need to restart 😞

[infot55337803]

Would love a solution for this too, Adobe needs to back off with the spam. As usual, they are showing that their devs don't actually use their products because things like this would have OPTIONS to disable.

[Craig334285960sqj]

Why hasn't this been fixed? I shouldnt' have to engage in hazardous registry-hacking activities or crippling my software to be compatible to a version back when Clinton was President just to stop your suggestions. The crappy knock-offs to the pricey Adobe Professional are starting to look better.

[danielw74553242]

Yep I have the same problem. You think they would be able to fix it. 

[Fredrik36658600qd6i]

Still no fix for this? It ahs been driving me crazy, I probabaly open 100+ pdfs a day and now it slows down my work flow, wiating for teh pop up to load everytime. Adobe please fix thsi asap, thsi is riddcoulous 

[Tyler351681679pc3]

Started noticing this after the last update.  Its driving me up a wall.  I don't care about the AI assistant.

[Peter382994296c11]

Someone MUST know the answer to this. Wholly unacceptable when sharing a screen pdf to suddenly just have the (totally annoying) rotating wheel

Wake up Acrobat and hear our frustration

[Martin32437162rmd4]

Hi Has anyone found a solution to this pop up?  Its driving me crazy!!!

[terri-ann_6954]

Hi, I believe I have found a solution for the issue!

• Find Adobe Acrobat in your Programs. Right click the program icon, click 'Properties'.
• Click the 'Compatibility' tab >  under 'Compatibility mode' > the 'Run this program in compatibility mode for: Windows 8' box was checked.
• I unchecked the box and then clicked 'Apply'.
• I then rechecked the box with Windows 8 option selected and then clicked 'Apply'.

This fixed it for me! 🙂 Hope this helps someone else...

[TeckOneSol]

Awsome!! This worked for me too.

Thank You

[randy26956393cz3j]

This worked for me

[jerry4Green · Accepted solution]

Adobe Support - suggested this and it worked.  open regedit - get to this area

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown

Please add a dword here in the right side by right-clicking and selecting DWORD(32-bit). Rename the Dword created as bToggleFTE and set the value of it to 1 and let me know when it is done.

[intuitive_inspiration2814]

So frustrating. disables in preference and keeps coming back. Not eveyrone as admin permission to run any back end fixes, When will this bug be fixed? 

[stevenf54868564]

I’m pretty sure Adobe does not consider it a bug. It IS an advert for their services. An annoying ad, but an ad non the less.

This MAY work and shouldn't require admin access to apply:

• Find Adobe Acrobat in your Programs. Right click the program icon, click 'Properties'.
• Click the 'Compatibility' tab >  under 'Compatibility mode' > the 'Run this program in compatibility mode for: Windows 8' box was checked.
• I unchecked the box and then clicked 'Apply'.
• I then rechecked the box with Windows 8 option selected and then clicked 'Apply'.

[Chris27410096gf0y]

I'm in the same boat, tried the registry setting with is Fing rediculous btw, users should NOT be in the registry, but it doesnt matter, because it doesn't work.  Unchecked the preference items only to have the recheck themselvs automagicly, how does that happen?  Getting really frustrated with Adobe!

[Chris27410096gf0y]

Adobe Support just gave me a new reg key to try.

Open regedit - get to this area

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown

Please add a dword here in the right side by right-clicking and selecting DWORD(32-bit). Rename the Dword created as bWhatsNewExp and set the value of it to 1 

It has worked on the one machine that nothing else has worked on so far.

[Chris27410096gf0y]

or HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockDown\