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eamonm8934616
eamonm8934616
Participant
March 23, 2022
Question

Compatibility with Acrobat Dc and MacOS Monterey?

  • March 23, 2022
  • 1 reply
  • 455 views

Just recently upgraded to MacOS Monterey and every time I try to do anything in Acrobat I get " There is a RAISE issue without a handler. The programme will now close"?? Any help?

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1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
March 23, 2022

Hi there

 

Hope you are doing well and sorry for the trouble.

 

Would you mind sharing the version of the Acrobat DC you are using? To check the version go to help > about Acrobat and make sure you have the recent version 22.1.20085 installed go to Help > check for updates and reboot the computer once.

 

Please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082

 

Also, try to enable the root account in MAC and try using the application there and check.

 

Regards

Amal

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