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Error 16

Forum|Forum|10 years ago
January 14, 2016
17 replies
42175 views

How do I fix Error 16? I have already uninstalled and reinstalled the program and am still getting the same message.

Install update and subscribe to Acrobat

Correct answer Meenakshi_Negi

Hi loiss46109565,

Please refer this link for help : https://helpx.adobe.com/creative-cloud/kb/configuration-error-cs5.html

Let me know if you need further help.

Regards,

Meenakshi

Show previous replies

Y

yavapai999

Participant

Your link worked on Mac OS Sierra and CC 2017 apps, as admin after restart.

Thank you meenakshin83966505.

L

labmem

Participant

Mine fixed..If you followed the steps and it doesn't work, try to run Acrobat with a administrator access:

Right click on the program icon and click 'properties'

Go to 'compatibility' tab and tick the one says 'run this program as an administrator'.

Then run the program, it should then ask you to sign in your account without showing error.

J

joycef72427553

Participant

YAAAAAAAY THAT WORKED. run as administrator. That is the key

Bryan_VSP

Participant

Got mine fix: I have a MacBook pro running on OS X El Capitan. I didn't uninstall the app, there is no PCD nor SLStore folder so what I did is I simply restarted my mac and after rebooting everything (LR and PS) is back to normal. =)

C

cderek99

Participant

MY FIX...I was able to fix this by uninstalling including preferences then I restarted my computer. After the restart I reinstalled. As with everything I'm sure this will work for some and not others, but I thought I would post my solution. I tried the solution above but my permissions were already correct so I was getting the error for other reasons.

amyw74566117

Participant

If none of the above works, I'd suggest updating the Adobe Creative Cloud app! I kept getting that error and none of my adobe apps were working, so I did that and everything is fixed now

D

David.G.P

Known Participant

Can Adobe finally give steps to resolve this that apply to Windows 10??!!

The steps given here:

Configuration error in Adobe Creative Cloud or Adobe Creative Suite

or here:

Configuration error in Adobe Creative Cloud or Adobe Creative Suite

...don't apply for Windows 10, because the entire

"Click the Owner tab, select Administrators, and click Edit" and
"Select Replace Owner on Subcontainers and Objects. Click Apply, and then click OK."

...parts are not there in Windows 10!

CAN ADOBE FINALLY FIX THIS DREADED ERROR 16 that has been plaguing users for over a ƃuᴉʞɔnɟ decade?

We users are paying for your living, so FINALLY fix that broken software NOW!

R

rickt6435732

Participant

Sorry I got busy yesterday...I uninstalled AcrobatPro and reinstalled it...now it won't take my license # I received when purchased from you guys. This software has been running great until lately when this error 16 keeps shutting down the software! Please help with license so I can reinstall

Adorobat

Participating Frequently

Could you please tell what error message you are receiving ?

Thank You!

A

allenh40023250

Participant

Add me to the list. Windows 7, SP1, OS 64 bit, Dell Inspiron i5

Uninstalled and reinstalled Adobe Acrobat XI three times, last time as fresh download, still get same message.

I just tried to follow the directions in the link provided above, I have no PCD folder, only SLStore. Got through all steps more or less but the very last Child Objects thing and it would not allow it.