FIll & Sign Add New Signature Grayed out and not allowing me to proceed. Esc is only way out.

Hi Bsh,

Thank you for reaching out.

As the signature option not workig properly, please ensure that the application is updated.

In the application, go to Help > Check for updates. Try rebooting the machine once and relaunch the application. Check if that makes any difference.

Also, check if the issue occurs when you try to add signature to this particular PDF or with other PDFs as well.

Open any alternate PDF in the application and try to add signature.

Would you mind sharing the application and OS version installed on the machine? 

Also, it woud be helpful if you can share the sample PDF on which the issue occurs.

We will be waitng for your response.

Regards,

Meenakshi